Big Bertha Original- Logo - reviews

Big Bertha Original
Reviews:

615 reviews in the last 12 months5,538 total reviews  

4.14
Good

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Top positive review

2 Nov 2023
 Verified review
I love my beanbag but was very disappointed at needing to fill it myself from the bag of beans. I expected to open the box and have something I could sit on straight away. I was also disappointed at the assumption that I live with someone, or have someone I can ask to help me with the task, as the instructions advise against tackling the task alone. When friends come to visit I don't ask them to work. It's a good thing this is a type of seat, because after several hours spent filling it, I really needed to sit down! You gave some reasons why it's done this way, but I would rather have paid extra and had it pre-filled. You could offer this as an option.

Top negative review

11 Dec 2023
 Verified review
Upon delivery, the box was left outside our 2nd floor flat. With a trail of polystyrene balls all the way through our block. The fact that this is self assembly is hidden in the features section of the product and I feel this should be highlighted more clearly on the page. The bag for our polystyrene balls was broken upon arrival and once we had put all the balls inside the beanbag, I don’t feel there is enough to fill it. So I don’t know how many had fallen out in transit, but I could count more than 100 on the trail up to our flat. I feel mislead when purchasing this. It’s a messy job and not clearly stated that it self assembly. I really hope our niece likes this and it’s worth the aggravation of putting together and apologising to our neighbours for the mess caused by its delivery. I would love to know how that bag of beans is supposed to fill the entire bean bag. It’s saggy. See pics.
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Reviews for Big Bertha Original

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29 Feb 2024
 Verified review
Very quick delivery and great toddler beanie sofa for my daughter. Only thing is I wish the filling came inside the sofa rather than having to do it myself, which was quite messy with a newborn I tow.
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Answer by Big Bertha Original
1 Mar 2024
Thank you for your review ⭐!
27 Feb 2024
 Verified review
Lovely wee sofa but would be 5 stars if it had a liner so cover can be washed. Also brilliant if we didn't have to fill it when it arrived..it was easy to fill but still quite a lot of wastage.
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Answer by Big Bertha Original
1 Mar 2024
Thank you for your review! We are glad to hear you like it :)
13 Mar 2024
 Verified review

The cushion cover was fantastic but…

The cushion cover was fantastic and well made, however, the inner pillow that we ordered extra didn’t really fill the cover, it was quite a bit smaller and don’t go to the corners
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Answer by Big Bertha Original
15 Mar 2024
Sorry about this, sometimes it takes a couple of days for the inners to expand. Please contact sales@bgberthaoriginal.com if you have further questions.
11 Mar 2024
 Verified review

Large lounge pug

Good communication, keeping me informed of order progress. Well packaged. Easy to assemble the lounge pug I purchased. Great quality material.
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Answer by Big Bertha Original
12 Mar 2024
Thank you! Time to put your feet up and relax 😎
21 Feb 2024
 Verified review
Great stuff! Delivered quickly, easy to fill. Very well made with a strong inner lining - no escaping beans! Lovely colour. Very happy.
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Answer by Big Bertha Original
22 Feb 2024
Thank you so much for your great review! We hope you enjoy it 😎
17 Mar 2024
 Verified review
Brilliant customer service. Needed to exchange covers for a different colour. No fuss and easy. Good quality material. Fully satisfied
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Answer by Big Bertha Original
21 Mar 2024
Happy to hear our team was able to help with the request 😎 Enjoy!
6 Mar 2024
 Verified review
Bought this for my grandson who has autism he absolutely loves it he snuggles right into it I think he would sleep in it if he could
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Answer by Big Bertha Original
7 Mar 2024
Aww how cute😊! thank you for sharing your feedback
16 Mar 2024
 Verified review
all my items were just as described when I reieved them , easy nto use web site and use a very good delivery service , quick too.
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Answer by Big Bertha Original
21 Mar 2024
Thank you for sharing your experience ⭐!
2 Mar 2024
 Verified review
Very good quality and easy to fill, Could have used extra beans to fill them as they look on the website but still good
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Answer by Big Bertha Original
5 Mar 2024
Thank you for sharing your feedback! Please send a photo of your item to sales@bigberthaoriginal.com and they will check the filling level for you🙂
1 Mar 2024
 Verified review
Pleased with the product but surprised I had to fill it myself! This information was not given when I ordered it.
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Answer by Big Bertha Original
1 Mar 2024
Thank you for your review :) !
15 Mar 2024
 Verified review
We lost a lot of polystyrene balls when trying to fill it, but it is great quality and my grandson loves it.
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Answer by Big Bertha Original
15 Mar 2024
Thank you⭐! If you need a bit more filling, please send a photo of your item to sales@bigberthaoriginal.com, our team will be happy to help!
19 Mar 2024
 Verified review

Quality footstool

Simple website, quick delivery and quality footstool. Excellent service
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Answer by Big Bertha Original
21 Mar 2024
Thank you! We hope you enjoy it !
SL
3 Mar 2024
 Verified review
Great quality and colours.
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Answer by Big Bertha Original
5 Mar 2024
Thank you for your review ⭐!
29 Feb 2024
 Verified review

No hassle order, prompt delivery

Easy ordering, quick delivery. Love the product. Did exactly what they said they would.
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Answer by Big Bertha Original
1 Mar 2024
Thank you for your review ! Enjoy 😎
19 Mar 2024
 Verified review
Quick delivery, great product matched the colour and fabric of my sofa perfectly
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Answer by Big Bertha Original
21 Mar 2024
Amazing! Perfect match! Enjoy 😎
16 Mar 2024
 Verified review
Went out of way to help replace my buddy bag cover with the colour I wanted.
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Answer by Big Bertha Original
21 Mar 2024
Thank you for your review ⭐!
12 Mar 2024
 Verified review
Easy to put together, lovely and comfortable. We can't stop sitting in it!
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Answer by Big Bertha Original
12 Mar 2024
We know what you mean, we have the same problem, too comfy 🙌! Thank you so much!
19 Feb 2024
 Verified review

Customers service A1

Customers service A1 Product information needs more looling into.
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Answer by Big Bertha Original
22 Feb 2024
Thank you for your review 😊!
12 Mar 2024
 Verified review
The delivery only took 2 days I look forward to the same service
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Answer by Big Bertha Original
15 Mar 2024
Thank you for your review⭐!
29 Feb 2024
 Verified review
Everything was perfect Delivered on time Beautiful colour
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Answer by Big Bertha Original
1 Mar 2024
Amazing ⭐! Thank you so much