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gearchangeonline.com
Reviews:

211 reviews in the last 12 months1,296 total reviews  

4.86
Excellent
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Most relevant positive review

2 Dec 2023
 Verified review
I've used these guys for multiple purchases now and each time they have been cheaper than the alternatives and been really efficient posting the kit out. If you chat to them using the online chat option they'll offer you a discount (unless there is a sale on already) so it's always worth asking. They've got a wide range of kit catering for lots of budgets and all good brands you can trust. I've ordered Boots, a Jacket, Trainers and Gloves and each time, they have arrived in less than 3 days, securely packaged and as described. I've never had to experience their returns or customer service as ive not had to send anything back or had any faulty goods... so can't comment on that. But I guess that is also a good thing as I've been sent exactly what I ordered. If you're new to bike kit, I advise going to a shop and trying multiple brands on. I find bike kit is sized down. So I'm a Large in regular clothing but with bike kit I'm 2XL for a jacket in some brands and an XL in others. Once you know your sizes, come and order here!!!! You'll save a packet!

Most relevant negative review

13 Dec 2023
 Verified review
Ordered a visor and Pinlock online and they sent me two visors. They then wanted to charge me £6 to return one of the visors. Three phone calls later they agreed it was there mistake and collected the visor and delivered my Pinlock. This is the second time I have used them and I had a problem last time as well.
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Reviews for gearchangeonline.com

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25 Sept 2024
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Excellent service and quick delivery, highly recommended!
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17 Sept 2024
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Very fast delivery, well pleased with Alpinstars Boots
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10 days ago
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Great quality products at great prices !!
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GH
Geoff H.
Maidstone
11 days ago
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Great price and very fast delivery.
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27 Sept 2024
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Great price and quick delivery
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16 Sept 2024
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Great price and swift delivery
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6 days ago
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Great service.
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4 days ago
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8 days ago
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2 Oct 2024
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22 Sept 2024
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30 Aug 2024
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Super service..

Ok..so they sold directly the last pair of boots in the colour I wanted and had ordered online. However had a lovely call, very apologetic and I received another colour that even my teen daughter liked… It’s all about service and these guys provided that so thanks.
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4 Sept 2024
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Discount price offered. Friendly staff great communication. Ordered Friday midday, delivered Saturday evening. Would highly recommend and will return for future purchases 5🌟
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2 Sept 2024
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Amazing team and amazing prices. They really go out of their way to help you. Would I buy from them again - absolutely!
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6 Sept 2024
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Customer oriented. Great support and good buying options

Customer oriented, quick and efficient support service and buying options. Will definitely use in future.
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26 Aug 2024
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Good company Just a pity these sidi boots are not even showerproof
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17 Aug 2024
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Shad top box…

The service was excellent delivered the next day
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12 Sept 2024
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Excellent service Amazingly quick delivery.
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30 Aug 2024
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Excellent customer service.
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9 Sept 2024
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Great service & product
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