gearchangeonline.com
Reviews:

247 reviews in the last 12 months1,207 total reviews  

4.92
Excellent
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Top positive review

2 Dec 2023
 Verified review
I've used these guys for multiple purchases now and each time they have been cheaper than the alternatives and been really efficient posting the kit out. If you chat to them using the online chat option they'll offer you a discount (unless there is a sale on already) so it's always worth asking. They've got a wide range of kit catering for lots of budgets and all good brands you can trust. I've ordered Boots, a Jacket, Trainers and Gloves and each time, they have arrived in less than 3 days, securely packaged and as described. I've never had to experience their returns or customer service as ive not had to send anything back or had any faulty goods... so can't comment on that. But I guess that is also a good thing as I've been sent exactly what I ordered. If you're new to bike kit, I advise going to a shop and trying multiple brands on. I find bike kit is sized down. So I'm a Large in regular clothing but with bike kit I'm 2XL for a jacket in some brands and an XL in others. Once you know your sizes, come and order here!!!! You'll save a packet!

Top negative review

13 Dec 2023
 Verified review
Ordered a visor and Pinlock online and they sent me two visors. They then wanted to charge me £6 to return one of the visors. Three phone calls later they agreed it was there mistake and collected the visor and delivered my Pinlock. This is the second time I have used them and I had a problem last time as well.
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Reviews for gearchangeonline.com

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27 Jan 2024
 Verified review
Try responding to emails??
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13 Dec 2023
 Verified review

Wrong delivery

Ordered a visor and Pinlock online and they sent me two visors. They then wanted to charge me £6 to return one of the visors. Three phone calls later they agreed it was there mistake and collected the visor and delivered my Pinlock. This is the second time I have used them and I had a problem last time as well.
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14 Jun 2023
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Ordered and paid for oakley glasses from them. Then the called me and made up an excuse that they had only 1 pair and some one else had Ordered at the same time but just before me. They cancelled my order and allegedly sold to the other customer.
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10 Oct 2023
 Verified review
Lighter. My ordered was the correct item according to the website and the fitting for the pinlock was too small. I have to cut out some of the pinlock visor in order to make it fit so it's not really as described and a poor fitting
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7 May 2023
 Verified review
wrong item delivered, had to print return label myself
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28 Aug 2023
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