As usual the product was excellent. I'm afraid on this occasion the supplier was severely let down by the courier. Notified delivery date passed with no further advice from the courier. After four days and no delivery I decided I should collect. After one-and-a-half hours wait - in bitter cold but at least it wasn't raining - I came away with my order, handed over by a rather dour employee who made no attempt to pass the time of day or, god forbid, apologise for the delay. In particular I thought it rather odd that a courier company, in December and with deliveries so far behind schedule, should stick to their routine of not working on Sundays.
Unfortunately this review is not all bells and whistles, placed an order with Wilton on a Sunday and ordered express delivery, order never got despatched till the Tuesday and did not arrive until the Thursday, called Wilton Wholefoods and the woman that answered the phone said I should spend more money for next day delivery (words to that effect), why? They offer three delivery options and I took the middle one which is express, why should I spend £10 more on goods not needed! Because of this and it is not the first time this has happened I will not be ordering from this company again, how ever good the quality is, the service is awful.
Fantastic produce, very reasonably priced and speedily delivered. What more could i ask for…… only biodegradable eco friendly packaging please wherever possible.
As normal excellent service, very quick delivery and a pleasure to deal with, recommend to many of my friends who now also use them.
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4 days ago
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4 days ago
Great service and products as always.
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4 days ago
Nothing!
Easy to order and first time I’d used the service and delivery on time and as per email
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4 days ago
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4 days ago
Always an excellent service. Will continue to use Wilton.
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4 days ago
I have ordered pitted dates from Wilton Wholefoods a number of times and they have been delivered promptly in well-packed containers. The quality of the dates has been excellent and very good value for money. The recent hot weather has been appropriate for snacking dates as it has been very reminiscent of eating dates when living in the Middle east
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4 days ago
Great service, packaged well.
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4 days ago
Best quality products and excellent delivery service
Whenever Kirstie handles my nuts, I know they're in safe hands. I regularly buy deluxe nuts, muesli and other dry goods from Wilton, they are excellent value, quality products and fast delivery. Always arrive well packaged in recycled/reused packaging ensuring my nuts are nice and safe. Keep up the excellent work!!
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