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wiltonwholefoods.com
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4,579 reviews in the last 12 months21,181 total reviews  

4.97
Excellent

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Top positive review

8 Sept 2023
 Verified review
Dear Dan, I hope this letter finds you well. I wanted to take a moment to express my gratitude for the exceptional service you have provided me in supplying Ferns Hot Curry Paste through Wilton Wholefoods. Having previously experienced the deliciousness of Ferns Hot Curry Paste, I was delighted to find a reliable source through Wilton Wholefoods. The product itself is of outstanding quality, delivering the perfect blend of flavors that I have come to expect and enjoy. What truly sets Wilton Wholefoods apart, however, is the level of service you provide. From start to finish, my experience has been nothing short of excellent. Not only is your pricing extremely competitive, but the attention to detail in the packaging of the product is impressive. The care taken to ensure the items arrive in perfect condition is evident, and I appreciate the professional manner in which the package was prepared. Moreover, I was pleasantly surprised by the prompt delivery of the product. Timeliness is crucial when it comes to receiving perishable goods, and Wilton Wholefoods certainly exceeded my expectations in this regard. Based on my positive experience, I want to assure you that I will not hesitate to use Wilton Wholefoods again in the future. Your commitment to quality, affordability, and excellent service is commendable, and I am confident that anyone who chooses to do business with your company will be more than satisfied. Thank you once again, Dan, for your outstanding service. I greatly appreciate your dedication and the contributions you make to ensuring customer satisfaction. Keep up the impeccable work! Best regards,

Top negative review

14 Jun 2023
 Verified review
ordered online, order cancelled as order was out of stock, but happened two days later by which time it was too late to order a replacement elsewhere. Very poor Edit: in response to reply, I was told the item was out of stock so told I could wait until it came back into stock or cancel. I cancelled and bought on amazon instead. I think this is a perfectly fair review considerin the inconvenience
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Reviews for wiltonwholefoods.com

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21 Aug 2023
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3 Aug 2023
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1 Aug 2023
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28 Jun 2023
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2 Jun 2023
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8 Sept 2023
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Security risk!

Purchase was great but the delivery was poor (DPD) I delayed and delayed ordering until the minimum delivery day was the day I returned from holiday. Unfortunately DPD delivered two days early so my very noticeable delivery was left on my doorstep (on a main road), unmoved for 48 hours.
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Answer by wiltonwholefoods.com
8 Sept 2023
Oh No! I'm so sorry - that's my packing ladies exceeding their daily quotas again... they take pride in despatching orders sooner than they are due! Should you be in this position in the future, there are two options open to you: 1. You can put a note on the order, asking for despatch on a particular day (or not delivered before xx/xx/xx) 2. You can click the link in the DPD/Evri email that allows you to postpone your delivery until a certain date. I hope that the oats were in perfect condition after being outside for a couple of days! Good to know that the boxes we use for the oats have a treatment that stops water from penetrating the box (it doesn't make them waterproof, but it stops condensation etc).
27 Jun 2023
 Verified review

Good seeds, more variety needed

Although the seeds are good there are too many sesame seeds. Perhaps you could add different varieties of seeds.
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Answer by wiltonwholefoods.com
27 Jun 2023
Hi. Thanks for your review. I'm sorry you are not happy with the amount of sesame seeds in our mixed seeds. There are actually fewer sesame seeds by weight than anything else. Is it that they have settled in transit so as to become more visible? If you have decanted them into another container, could you send a photo to shop@wiltonwholefoods.com so that we can investigate please? Thank you Dan
18 Nov 2023
 Verified review
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Answer by wiltonwholefoods.com
18 Nov 2023
Thanks for your rating. Can you tell me what we need to do to improve please? Please email shop@wiltonwholefoods.com