wiltonwholefoods.comReviews:
4,600 reviews in the last 12 months21,257 total reviews
Excellent
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Top positive review
8 Sept 2023
Verified review
Dear Dan,
I hope this letter finds you well. I wanted to take a moment to express my gratitude for the exceptional service you have provided me in supplying Ferns Hot Curry Paste through Wilton Wholefoods.
Having previously experienced the deliciousness of Ferns Hot Curry Paste, I was delighted to find a reliable source through Wilton Wholefoods. The product itself is of outstanding quality, delivering the perfect blend of flavors that I have come to expect and enjoy.
What truly sets Wilton Wholefoods apart, however, is the level of service you provide. From start to finish, my experience has been nothing short of excellent. Not only is your pricing extremely competitive, but the attention to detail in the packaging of the product is impressive. The care taken to ensure the items arrive in perfect condition is evident, and I appreciate the professional manner in which the package was prepared.
Moreover, I was pleasantly surprised by the prompt delivery of the product. Timeliness is crucial when it comes to receiving perishable goods, and Wilton Wholefoods certainly exceeded my expectations in this regard.
Based on my positive experience, I want to assure you that I will not hesitate to use Wilton Wholefoods again in the future. Your commitment to quality, affordability, and excellent service is commendable, and I am confident that anyone who chooses to do business with your company will be more than satisfied.
Thank you once again, Dan, for your outstanding service. I greatly appreciate your dedication and the contributions you make to ensuring customer satisfaction. Keep up the impeccable work!
Best regards,
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Top negative review
14 Jun 2023
Verified review
ordered online, order cancelled as order was out of stock, but happened two days later by which time it was too late to order a replacement elsewhere. Very poor
Edit: in response to reply, I was told the item was out of stock so told I could wait until it came back into stock or cancel. I cancelled and bought on amazon instead. I think this is a perfectly fair review considerin the inconvenience
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Reviews for wiltonwholefoods.com
6 Jul 2023
Verified review
Good customer interaction, keen pricing.
Check on the sealing process - item arrived unsealed. However, called in, let them know and was reassured that all was well despite being unsealed.
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2 Jul 2023
Verified review
Quality and prices are very good as is the range of weights in which you can buy the products. However, some of the packaging is not strong enough to hold the contents, for example the 5kg pasta bag has arrived split twice.
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28 Jun 2023
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14 Jun 2023
Verified review
ordered online, order cancelled as order was out of stock, but happened two days later by which time it was too late to order a replacement elsewhere. Very poor
Edit: in response to reply, I was told the item was out of stock so told I could wait until it came back into stock or cancel. I cancelled and bought on amazon instead. I think this is a perfectly fair review considerin the inconvenience
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14 Jun 2023
Verified review
Great food. Wish the largest size deluxe Muesli wasn’t so often unavailable because we get through it at a rate of Knots
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13 Jun 2023
Verified review
I wrote twice on my order where the delivery should be safely left. It didn't get left there. I then opted to have it dropped somewhere where I could collect it, then discovered in the small print that it was too big. At present, I have no clue where it is.
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Answer by wiltonwholefoods.com
13 Jun 2023
Dear Sir.
Thank you for your review. I'm really sorry that Yodel haven't delivered your parcel.
I have already been in touch with them about getting it delivered and saw that you had arranged delivery to a parcel shop so I thought the matter was resolved. Please let me know how you'd like me to resolve this, since at present, Yodel are waiting for you to get in touch via WebChat. I can ask them to redeliver to you if that is easiest - just let me know.
Thanks, Dan
2 Jun 2023
Verified review
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29 May 2023
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Easy to order on line and quick delivery
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22 May 2023
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Quick delivery, excellent value product
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10 May 2023
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I was impressed by your prompt response to the problem when our Oats did not arrive. Would have been 5 stars if they'd arrived when they were meant to.
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5 May 2023
Verified review
Good service. A little disappointed with product
Excellent service.
Order arrived quickly.
If I have a gripe it is that the dried apricots, I ordered, when soaked and cooked are not as big as others I have been used to.
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