Reviews for wiltonwholefoods.com
4.96/5.00
Excellent
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wiltonwholefoods.comReviews
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wiltonwholefoods.com - Family owned and run natural food store
Discover a range of fantastic flavoursome foods at Wilton Wholefoods. The company is family owned and run with a simple motto: We only sell it if we love it!
You can find baking ingredients such as glacé angelica and whole candied peel as well as staples such as flour, sugar and oats.
Contact
Wilton Wholefoods LTD
Sunrize House, Salisbury Road
SP5 3JJ Downton, Salisbury
United Kingdom
Trade register
Companies House 11515679
Authorised representative
Daniel Martin Rimer, Solomon Peter Rimer
This is how we ensure that reviews come from real consumers.
the most relevant positive review
2022-03-10T20:40:31Z 3 months ago
I’m a great fan of the kind of Lime Pickle I’ve eaten in Delhi and Indian rather than Pakistani or Bangladeshi restaurant since I first worked 60 years ago. For many years these disappeared being replaced by bits of lime in an excessively lumpy pickle spice sauce. I came across Mrs Fern’s Mild Lime Pickle around 12 years ago in a splendid Grocers run by a lovely Pakistani family about 150 miles from where I live and they don’t do mail order. I searched only and found Wilton Wholefoods offered that pickle and many more on very reasonable terms, been buying it and several others ever since. Their pricing is good, packing superb, delivery prompt and uses an effective courier, and it’s been a pleasure to do business with them. Even during the Covid 19 lockdowns and WFH they seemed to continue their excellent services.
the most relevant critical review
2021-07-09T03:46:06Z 11 months ago
I ordered JUMBO raisins and received very small ones. I contacted and he said poor harvest had been mentioned on line weeks ago. I ordered by going straight to my previous orders, so never saw that. I was disappointed this time. I was offered a refund, but said I would use them. A voucher for the future would have been good. Ah well...........................
Read the most relevant positive or most relevant critical review
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What other customers say about their experience with wiltonwholefoods.com
2022-02-07T20:25:04Z 4 months ago
Verified review|
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Answer by wiltonwholefoods.com
4 months ago
Hi there.
Thank you for reviewing us.
In order for us to improve, can you tell us why you gave 1 star please?
Thanks,
Dan
2021-07-09T03:46:06Z 11 months ago
I ordered JUMBO raisins and received very small ones. I contacted and he said poor harvest had been mentioned on line weeks ago. I ordered by going straight to my previous orders, so never saw that. I was disappointed this time. I was offered a refund, but said I would use them. A voucher for the future would have been good. Ah well...........................
Verified review|
2021-07-15T14:09:55Z 11 months ago
Delivery company manage smash 4 out of 6 jars although well packed. Customer services sorted the order replacement straight away.. You can't get better than that. It was only carriers a fault.
Verified review|
2022-01-08T11:20:27Z 5 months ago
The only reason I haven't given my customary 5* review is because I haven't actually received my order yet. This is not the usual scenario and I suspect it has more to do with Yodel.
Verified review|
2021-12-07T07:16:36Z 6 months ago
Not Wilton’s fault but still waiting for the delivery from yodel they say it’s because of snow they are not having snow according to the weather forecast
Verified review|
2021-10-10T11:36:31Z 8 months ago
Never received order. Lied to by the courier "yodel" will go elsewhere. Have received refund however, would rather have had the order.
Verified review|
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Answer by wiltonwholefoods.com
8 months ago
Dear Sir,
Thank you for your review. The courier industry is struggling at the moment with a lack of driver/fuel and I believe this was the problem. You told me to cancel your order, which I have done.
All the best, Dan
2021-09-08T08:35:37Z 9 months ago
Dried APRICOTS even when socked hard to eat.but not wasted cut up small the birds eat them.
not a patch on previos orders,
Verified review|
2021-06-15T10:38:26Z 1 year ago
Prompt delivery of all yummy goods. Disappointed in Yodel for leaving my order on the ground outside my front door.
Verified review|
2021-12-14T18:18:15Z 6 months ago
Tried to pay by phone a few times just got answer phone no one ever phoned me back so didn't get order
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Answer by wiltonwholefoods.com
6 months ago
Dear Sir. That's not entirely fair. We returned your call 4 times and it was engaged each time. We tried the number you left on voicemail and the number you called on. Neither worked!
2021-11-04T15:31:29Z 7 months ago
delivery left outside and got wet despite clear instruction given to put inside
Verified review|
2021-10-11T20:32:42Z 8 months ago
Order made on 5th October has not arrived.
Verified review|
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Answer by wiltonwholefoods.com
8 months ago
Hi. Thank you for your comments. I'm really sorry, the Organic porridge oats were on pre-order when you bought them but for some reason you were not informed there would be a delay. We are still waiting for them so if you'd prefer to cancel, just let me know.
2021-08-19T11:16:45Z 10 months ago
No problems with buying your goods
Verified review|
2021-07-31T13:08:08Z 10 months ago
Still no goods
Verified review|
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Answer by wiltonwholefoods.com
10 months ago
I'm so sorry! We emailed you an out-of-stock email on the 27th July. This email explained that if your order was urgent to get in touch. Since we haven't heard from you, we assumed you were happy to wait for the goods to come in stock. What would you like me to do?
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Reviews for wiltonwholefoods.com
4.96/5.00
Excellent
How is the rating calculated?
Trustmark for wiltonwholefoods.com
Status:
updated on: 22/05/2022
certified since: 05/10/2021
wiltonwholefoods.com is checked and certified according to the Trusted Shops quality criteria
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Details about wiltonwholefoods.com
wiltonwholefoods.com- Logo - reviews
wiltonwholefoods.com - Family owned and run natural food store
Discover a range of fantastic flavoursome foods at Wilton Wholefoods. The company is family owned and run with a simple motto: We only sell it if we love it!
You can find baking ingredients such as glacé angelica and whole candied peel as well as staples such as flour, sugar and oats.
Contact
Wilton Wholefoods LTD
Sunrize House, Salisbury Road
SP5 3JJ Downton, Salisbury
United Kingdom
Trade register
Companies House 11515679
Authorised representative
Daniel Martin Rimer, Solomon Peter Rimer