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Top positive review
8 Sept 2023
Verified review
Dear Dan,
I hope this letter finds you well. I wanted to take a moment to express my gratitude for the exceptional service you have provided me in supplying Ferns Hot Curry Paste through Wilton Wholefoods.
Having previously experienced the deliciousness of Ferns Hot Curry Paste, I was delighted to find a reliable source through Wilton Wholefoods. The product itself is of outstanding quality, delivering the perfect blend of flavors that I have come to expect and enjoy.
What truly sets Wilton Wholefoods apart, however, is the level of service you provide. From start to finish, my experience has been nothing short of excellent. Not only is your pricing extremely competitive, but the attention to detail in the packaging of the product is impressive. The care taken to ensure the items arrive in perfect condition is evident, and I appreciate the professional manner in which the package was prepared.
Moreover, I was pleasantly surprised by the prompt delivery of the product. Timeliness is crucial when it comes to receiving perishable goods, and Wilton Wholefoods certainly exceeded my expectations in this regard.
Based on my positive experience, I want to assure you that I will not hesitate to use Wilton Wholefoods again in the future. Your commitment to quality, affordability, and excellent service is commendable, and I am confident that anyone who chooses to do business with your company will be more than satisfied.
Thank you once again, Dan, for your outstanding service. I greatly appreciate your dedication and the contributions you make to ensuring customer satisfaction. Keep up the impeccable work!
Best regards,
ordered online, order cancelled as order was out of stock, but happened two days later by which time it was too late to order a replacement elsewhere. Very poor
Edit: in response to reply, I was told the item was out of stock so told I could wait until it came back into stock or cancel. I cancelled and bought on amazon instead. I think this is a perfectly fair review considerin the inconvenience
Absolutely first class ordering system; very prompt and reliable delivery. The best on-line shopping I have ever experienced.
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Answer by wiltonwholefoods.com
8 Apr 2024
Thank you for your review and lovely feedback :)
6 Apr 2024
Verified review
I always have a great experience, fast and well packaged.
Occasionaly I have to wait for something to come back into stock
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Answer by wiltonwholefoods.com
8 Apr 2024
Thank you for your review :)
12 days ago
Verified review
Great quality bulk buy nuts and seeds. I also buy the chutneys, sesame thins and chocolate coffee beans - all delicious
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Answer by wiltonwholefoods.com
10 days ago
Thank you for your review!
3 days ago
Verified review
Japanese type crackers.
Qick delivery at the very best price I could find. Product arrived in perfect condition and is being used with delight.
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Answer by wiltonwholefoods.com
2 days ago
Thank you for your review!
5 days ago
Verified review
Like the quick free delivery
Like the quick delivery. Easy to find what we want on website. Great service. Well done Wilton Wholefoods. Thank you.
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Answer by wiltonwholefoods.com
4 days ago
Thank you for your review!
11 days ago
Verified review
Fast delivery accurately described, great communication , used before and will use again , quinoa 5 kg great product,
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Answer by wiltonwholefoods.com
10 days ago
Thank you for your review!
7 Apr 2024
Verified review
Amazing range of products, many below supermarket price. And the option to order bigger quantities means less plastic.
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Answer by wiltonwholefoods.com
8 Apr 2024
Thank you for your review :)
14 Apr 2024
Verified review
No problem with the goods at all but slow to send them out.
No problem with the goods at all - will definitely use them again. BUT, they were a bit slow getting them despatched.
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Answer by wiltonwholefoods.com
15 Apr 2024
Thank you for your review
Sorry you weren't happy with the despatch speed. At certain times of the year (the Easter bank holiday weekend being one of them) we have extended delivery times. This is due to us exceeding the volume that the courier companies can take from us!
We've gone to great lengths to keep customers informed about delays in the system; we alert customers about this with the banner at the top of the website, again on the checkout page and finally on the order confirmation. I can see from the order details that your expected delivery date was between 10th and 16th April and your parcel was delivered on the 11th.
I'm hoping that we can improve the despatch/delivery performance in time for the next bank holiday weekend. Fingers crossed!
5 Apr 2024
Verified review
Good quality, well packed and delivered quickly
Items all received well packed and very quickly. I’m very happy with the usual good quality of everything I ordered.
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Answer by wiltonwholefoods.com
5 Apr 2024
Thank you for your review :)
17 Apr 2024
Verified review
Great quality and affordable price. Never disappointed fast delivery and great costumer service. I highly recommend.
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Answer by wiltonwholefoods.com
10 days ago
Thank you for your lovely review :)
15 Apr 2024
Verified review
I only wish you had an even wider variety i.e. dried parsley and oregano.
Otherwise I am delighted and will return.
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Answer by wiltonwholefoods.com
11 days ago
Thank you for your review and feedback - we do stock many herbs and spices including both dried parsley and oregano :)
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