wiltonwholefoods.comReviews:
4,592 reviews in the last 12 months21,226 total reviews
Excellent
TrustmarkValid
Top positive review
8 Sept 2023
Verified review
Dear Dan,
I hope this letter finds you well. I wanted to take a moment to express my gratitude for the exceptional service you have provided me in supplying Ferns Hot Curry Paste through Wilton Wholefoods.
Having previously experienced the deliciousness of Ferns Hot Curry Paste, I was delighted to find a reliable source through Wilton Wholefoods. The product itself is of outstanding quality, delivering the perfect blend of flavors that I have come to expect and enjoy.
What truly sets Wilton Wholefoods apart, however, is the level of service you provide. From start to finish, my experience has been nothing short of excellent. Not only is your pricing extremely competitive, but the attention to detail in the packaging of the product is impressive. The care taken to ensure the items arrive in perfect condition is evident, and I appreciate the professional manner in which the package was prepared.
Moreover, I was pleasantly surprised by the prompt delivery of the product. Timeliness is crucial when it comes to receiving perishable goods, and Wilton Wholefoods certainly exceeded my expectations in this regard.
Based on my positive experience, I want to assure you that I will not hesitate to use Wilton Wholefoods again in the future. Your commitment to quality, affordability, and excellent service is commendable, and I am confident that anyone who chooses to do business with your company will be more than satisfied.
Thank you once again, Dan, for your outstanding service. I greatly appreciate your dedication and the contributions you make to ensuring customer satisfaction. Keep up the impeccable work!
Best regards,
Read more
Top negative review
14 Jun 2023
Verified review
ordered online, order cancelled as order was out of stock, but happened two days later by which time it was too late to order a replacement elsewhere. Very poor
Edit: in response to reply, I was told the item was out of stock so told I could wait until it came back into stock or cancel. I cancelled and bought on amazon instead. I think this is a perfectly fair review considerin the inconvenience
Read more
Reviews for wiltonwholefoods.com
26 Aug 2023
Verified review
Always great quality, brilliant prices and speedy service.
Report review
Answer by wiltonwholefoods.com
29 Aug 2023
Thank you for your review!!
LW
Lesley W.
Whitstable
26 Aug 2023
Verified review
Well packed and delivered as scheduled. Friendly driver.
Report review
Answer by wiltonwholefoods.com
29 Aug 2023
Thank you for your review
It's good to hear that DPD didn't let us down!
26 Aug 2023
Verified review
Report review
26 Aug 2023
Verified review
The ordering process is really simple, the company keeps you informed of your order status. I have used Wilton in the past and i highly recommend them
Report review
Answer by wiltonwholefoods.com
29 Aug 2023
Thank you for your review
I'm glad you like our notifications. I try and strike the right balance between information and "too much"!!
26 Aug 2023
Verified review
A great choice of glacé fruit and many other baking ingredients.
Report review
Answer by wiltonwholefoods.com
29 Aug 2023
Thank you for your review
We aim to please. I just wish the Angelica would hurry up... then we'd be happier!
26 Aug 2023
Verified review
Report review
26 Aug 2023
Verified review
Second time ordering and I have to say I'm super impressed. I'm such a picky eater and could only eat a certain breakfast topper from Morrisons which they stopped selling. I've hunted high and low for an even remotely similar product with no luck... until now. The breakfast boost from Wilton is even better than the one I ate before. So glad I found them!
Report review
Answer by wiltonwholefoods.com
29 Aug 2023
Thank you for your review
I'm so glad that you like our breakfast boost! We love it too... The heart on the label denotes our love of food and the fact that we won't sell anything that wewouldn't eat ourselves!!
BS
Brenda S.
Kilgetty
26 Aug 2023
Verified review
Excellent, fully recommend
Found this company in lockdown and used them ever since. Massive selection and top quality goods. Their delivery pricing js very fair too, and delivery is quick. As you add items to your basket the delivery charge drops accordingly, so you always know where you are.
Report review
Answer by wiltonwholefoods.com
29 Aug 2023
Thank you for your review
Thanks also for explaining our delivery system in a better way that I do!
25 Aug 2023
Verified review
A highly recommended company.
Always very consistent with good products and excellent service .
Report review
Answer by wiltonwholefoods.com
29 Aug 2023
Thank you for your review
I'm really happy that you are pleased!
25 Aug 2023
Verified review
Quick delivery and notified of all stages
Report review
Answer by wiltonwholefoods.com
29 Aug 2023
Thank you for your review. I'm glad you like the notifications!
AD
A D.
Salisbury
25 Aug 2023
Verified review
I buy regularly from Wilton Wholefoods and have always been 100% pleased with both their products and their customer service.
Report review
Answer by wiltonwholefoods.com
29 Aug 2023
Thank you for your review
I'm happy because you're happy :-)
CT
Christopher T.
Manchester
25 Aug 2023
Verified review
Excellent products, quick delivery.
Excellent products, at good prices and delivered quickly. I am a, many times, repeat customer and will continue to be so.
Report review
Answer by wiltonwholefoods.com
29 Aug 2023
Thank you for your review - you are very kind! We'll endeavour to keep this up :-)
25 Aug 2023
Verified review
Excellent products
Just over 24 hours from order, our box of goodies arrived, extremely well packed (by Nicki, identified on box)
Excellent quality wholefoods, selected from a very wide range of options. As regular users, we are never disappointed by the quality of goods or the service from Wilton Wholefoods. Fully recommended.
Report review
Answer by wiltonwholefoods.com
29 Aug 2023
Thank you for your review
I'll pass on your comments to Nicky - she'll be really happy!
thanks again.
Dan
25 Aug 2023
Verified review
Great company to deal with
Prompt deliveries, excellent communication from Dan if any issues and most of all... Excellent quality products!
Report review
Answer by wiltonwholefoods.com
29 Aug 2023
Thank you for your review
I'm so glad that we're hitting the mark!
25 Aug 2023
Verified review
Wrong nutrition
The nutrition on the 25k oats packaging was not what was advertised online. I emailed a representative who briskly fixed the issue yet could have updated the true figures at any other point...
Report review
Answer by wiltonwholefoods.com
25 Aug 2023
Thanks for your review.
I apologised to you in my reply. Nutritional content can be updated by manufacturers without notice and it's almost impossible to keep everything perfectly up to date - we're a small, family run company after all! I diligently updated the details promptly so that this wouldn't be an issue for anyone else.
As a side note, the values that you complained about were only 1% different to those published on our website. This is well within the tolerance that nutritional values need to be in.
I hope you enjoy the oats anyway :-)
25 Aug 2023
Verified review
Very helpful on phone
Report review
Answer by wiltonwholefoods.com
25 Aug 2023
Thank you for your review :)
25 Aug 2023
Verified review
Exactly what an online service should be. Excellent quality, prompt delivery.
Report review
Answer by wiltonwholefoods.com
25 Aug 2023
Thank you for the great review :)
BB
Ben B.
Sheringham
24 Aug 2023
Verified review
Always friendly efficient delivery
thankyou
Report review
Answer by wiltonwholefoods.com
25 Aug 2023
Thank you, great news the delivery was speedy :)