myhairandbeauty.co.uk- Logo - reviews

myhairandbeauty.co.uk
Reviews:

572 reviews in the last 12 months2,874 total reviews  

4.65
Excellent
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

10 Dec 2023
 Verified review
The ordering process was very straight forward, accessing processing/shipping info was very easy as well, and on delivery all items were sealed very well to avoid any spillage during transit (I’ve had issues with this in the past with other stores). Lastly multiple payment options available as well which is a bonus. Overall really happy with My Hair & Beauty and will definitely be ordering again!

Top negative review

17 Dec 2023
 Verified review
I ordered 4 items, 2 each of 2 products. One of the products was fine, but the other was out of date dead stock sold at full price. I am a make up artist and know my stuff when it comes to the beauty industry. This product had a packaging update over 2 years ago. The items were sold in the old packaging and when I checked the stock number on the boxes, they're over a year out of date. Really annoying and no way to do business. Shame on you. Lesson learned, I won't purchase from here again, and I'll make sure to let everyone know. Totally unacceptable.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for myhairandbeauty.co.uk

 Sort by  
Relevance
(9)
(6)
Reset
14 Apr 2024
 Verified review
Disappointed with shampoo nut will buy from u again
Report review
7 Apr 2024
 Verified review
Report review
7 Mar 2024
 Verified review
Delivery was quick but unfortunately the product I bought was over 3month out of date.
Report review
15 Mar 2024
 Verified review
The mirror wasn’t protected and had scratches on it when it arrived.
Report review
20 Mar 2024
 Verified review
Report review
30 Jan 2024
 Verified review
The activator bottle lid was smashed as it had not been wrapped correctly. I have emailed but have not heard anything back.
Report review
4 Jun 2023
 Verified review
Ordered 3 of the same item, the money was with drawn direct from Paypal -advised only 2 left and will receive a refund for the 3rd item in 7 days. It should have shown that only 2 were available at the start.
Report review
12 Aug 2023
 Verified review
System did not check stock when ordering and wre were not notified that the order could not be fulfilled. Refund was agreed 4 days ago - nothing has arrived yet
Report review
22 Dec 2023
 Verified review

Poor overall

The web page needs review, as the order I saw on screen changed oddly. I had to contact customer services by email as the phone call I did was not answered. Poor overall. Correct items arrived only by me complaining.
Report review
4 Dec 2023
 Verified review

Poor package!

You suppose to more care about packing parcles. one of the bottle was squeezed in the transport, so lots of shampoo just pour in the bag! Leaking all around. Very disappointing !
Report review
7 Nov 2023
 Verified review
First order from here and was sent a damaged product. Bottle had a huge dent in it with no explanation provided prior to or after purchase. Not impressed at all...
Report review
22 Jun 2023
 Verified review
The parcel was received promptly but due to the hot weather the foundation stick melted and lost its shape.
Report review
2 Nov 2023
 Verified review
delivey time and order processing too long
Report review
3 Aug 2023
 Verified review
Report review
30 Jun 2023
 Verified review
Report review