myhairandbeauty.co.uk

Reviews:

It's very difficult to find Sebastian products online, so I was glad to discover My Hair & Beauty, who actually had the products in stock. Everything was fine from the locating the items on the website to the ordering process, but it was when I received the goods that I was a little disappointed. The three items had just been put into a cardboard box, with no packing material to prevent them moving, and they had rattled around during transit so that when I received the parcel, I found the shampoo bottle had opened and everything was coated shampoo. The bottle has one of the press down type of openings so it had obviously pressed against one of the other items and popped it open. A little bit of crumpled paper or bubble-wrap would have prevented this.

I like the koleston hair colouring although don't always have my particular shade.

Arrived in good time but could have been packaged better!

My order wasn't delivered. If I'd known it would be delivered by Amazon I'd have ordered from them direct and selected pick up. Customers service are unhelpful, unapologetic and rude. I should be refunded.

I'm still waiting for my items, after website states 3 days. this has come and went long time, no response after sending an email. I would not order from this website Very disappointed i want a refund

Still waiting for my order which was shipped on the 25th April and today is the 5th June. I have contacted the store but heard nothing back.

As I didn’t receive my product ie Bay Rum scalp treatment I cannot comment, needless to say after paying for it I’m not a happy person

It’s been more then a week now and I still haven’t received my delivery. Utterly disappointed

Disappointed with shampoo nut will buy from u again

My order was for Roots Shampoo and conditioner. The shampoo had leaked in transit. Only a small amount. Maybe a bit more Sellotape next time

Great service and quick delivery

Really poor experience. Ordered and paid for next day delivery. Parcel damaged in transit. Called to see if they would resend and was told I had to email them and then wait for the investigation to complete before a refund or goods to be re sent could be actioned. Emailed them and got a reply the following day asking if I would like a replacement and they will action it. I replied saying I would and that I assumed the delivery charges would be refunded since the order would not be delivered till at least 5 days after the initial delivery. No reply to that email but received one the following day saying a full refund has been actioned. Emailed them back explaining I did not ask for it then was told not all items are in stock which is a total LIE as still available to buy online.

Still havnt got my parcel, should of been delivered sat and now its mon and still waiting

The mirror wasn’t protected and had scratches on it when it arrived.

Item I received wasn’t what I ordered

Still not received my order

Only delivered 6 out of 8