myhairandbeauty.co.ukReviews:
601 reviews in the last 12 months2,920 total reviews
Excellent
Top positive review
8 days ago
Verified review
It's very difficult to find Sebastian products online, so I was glad to discover My Hair & Beauty, who actually had the products in stock. Everything was fine from the locating the items on the website to the ordering process, but it was when I received the goods that I was a little disappointed. The three items had just been put into a cardboard box, with no packing material to prevent them moving, and they had rattled around during transit so that when I received the parcel, I found the shampoo bottle had opened and everything was coated shampoo. The bottle has one of the press down type of openings so it had obviously pressed against one of the other items and popped it open. A little bit of crumpled paper or bubble-wrap would have prevented this.
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MB
Maggie B.
Llangollen
Top negative review
17 Dec 2023
Verified review
I ordered 4 items, 2 each of 2 products. One of the products was fine, but the other was out of date dead stock sold at full price. I am a make up artist and know my stuff when it comes to the beauty industry. This product had a packaging update over 2 years ago. The items were sold in the old packaging and when I checked the stock number on the boxes, they're over a year out of date. Really annoying and no way to do business. Shame on you. Lesson learned, I won't purchase from here again, and I'll make sure to let everyone know. Totally unacceptable.
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Reviews for myhairandbeauty.co.uk
7 Mar 2024
Verified review
Delivery was quick but unfortunately the product I bought was over 3month out of date.
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3 Mar 2024
Verified review
No item and no communication
Still haven't received my item after 9 days... no communication received either, no updates to order status and no warning of delay in shipping.
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24 Feb 2024
Verified review
Packaging item was shipped in was completely inadequate, which left to the item received being damaged
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18 Feb 2024
Verified review
The makeup seemed fake the black opal seems cheap and fake the La pro is real tho
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14 Feb 2024
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Items weren’t in stock, 5-7 day refund not received yet, will not order again awful company
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6 Feb 2024
Verified review
I received all parcel damaged and not any refound been ask to return a the damaged box what i ll do as soon as i get the label from them
Been 3 days what i keep the damaged box with developer liking in my house what is annoying
Verry poor service never order from them againe
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2 Feb 2024
Verified review
Scam company never sent items and refuse to refund shocking customer service
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31 Jan 2024
Verified review
The Colour Goddess shampoo was shown on the website with a plunger top, but came without one, and I had no reply when I emailed MyHairandBeauty.
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30 Jan 2024
Verified review
The activator bottle lid was smashed as it had not been wrapped correctly. I have emailed but have not heard anything back.
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23 Jan 2024
Verified review
Took my money sent me nothing
Took my money then waited several days before telling me item out of stock
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PF
Paul F.
Isle of Wight
15 Jan 2024
Verified review
The website stated that we did not have to pay postage, but this was still added and our communication has gone unanswered.
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10 Jan 2024
Verified review
I didn’t receive my order yet!!!
Its more than 2 weeks now!!
Order no: 106868
Contact me please ASAP
Jumanahalnajjar@icloud.com
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27 Dec 2023
Verified review
Broken product. Couldn’t get through to customer services after being on the phone for ages a numerous amount of times
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22 Dec 2023
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Poor overall
The web page needs review, as the order I saw on screen changed oddly. I had to contact customer services by email as the phone call I did was not answered. Poor overall. Correct items arrived only by me complaining.
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18 Dec 2023
Verified review
Slow and not as advertised on site
Placed order 8 days ago as website said goods would be with me 3 days later. Goods were only put in post on day 7.
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17 Dec 2023
Verified review
Buyer beware, this company sells out of date products.
I ordered 4 items, 2 each of 2 products. One of the products was fine, but the other was out of date dead stock sold at full price. I am a make up artist and know my stuff when it comes to the beauty industry. This product had a packaging update over 2 years ago. The items were sold in the old packaging and when I checked the stock number on the boxes, they're over a year out of date. Really annoying and no way to do business. Shame on you. Lesson learned, I won't purchase from here again, and I'll make sure to let everyone know. Totally unacceptable.
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17 Dec 2023
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6 Dec 2023
Verified review
THEY ADVERTISED ONE THING, THEN SENT SOMETHING DIFFERENT
They advertised one thing and sent me something else, then they didn't understand the point when I complained and provided them photographs of the misleading evidence. Then to make matters worse, they refused to pay postage for me to send the items back when it was their fault due to false advertising. Apparently the customer is always wrong with this lot. I will definitely not be ordering anything more from them and thanks to social media, I will make sure all my friends get to hear about my experience as well.
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4 Dec 2023
Verified review
Poor package!
You suppose to more care about packing parcles. one of the bottle was squeezed in the transport, so lots of shampoo just pour in the bag! Leaking all around. Very disappointing !
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25 Nov 2023
Verified review
I did not receive my product yet :(
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