myhairandbeauty.co.ukReviews:
592 reviews in the last 12 months2,908 total reviews
Excellent
Top positive review
3 days ago
Verified review
It's very difficult to find Sebastian products online, so I was glad to discover My Hair & Beauty, who actually had the products in stock. Everything was fine from the locating the items on the website to the ordering process, but it was when I received the goods that I was a little disappointed. The three items had just been put into a cardboard box, with no packing material to prevent them moving, and they had rattled around during transit so that when I received the parcel, I found the shampoo bottle had opened and everything was coated shampoo. The bottle has one of the press down type of openings so it had obviously pressed against one of the other items and popped it open. A little bit of crumpled paper or bubble-wrap would have prevented this.
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MB
Maggie B.
Llangollen
Top negative review
17 Dec 2023
Verified review
I ordered 4 items, 2 each of 2 products. One of the products was fine, but the other was out of date dead stock sold at full price. I am a make up artist and know my stuff when it comes to the beauty industry. This product had a packaging update over 2 years ago. The items were sold in the old packaging and when I checked the stock number on the boxes, they're over a year out of date. Really annoying and no way to do business. Shame on you. Lesson learned, I won't purchase from here again, and I'll make sure to let everyone know. Totally unacceptable.
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Reviews for myhairandbeauty.co.uk
7 Mar 2024
Verified review
Delivery was quick but unfortunately the product I bought was over 3month out of date.
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18 Feb 2024
Verified review
The makeup seemed fake the black opal seems cheap and fake the La pro is real tho
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11 Mar 2024
Verified review
Hair dye was opened and used and split
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9 Mar 2024
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Order has not arrived.
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6 Feb 2024
Verified review
I received all parcel damaged and not any refound been ask to return a the damaged box what i ll do as soon as i get the label from them
Been 3 days what i keep the damaged box with developer liking in my house what is annoying
Verry poor service never order from them againe
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31 Jan 2024
Verified review
The Colour Goddess shampoo was shown on the website with a plunger top, but came without one, and I had no reply when I emailed MyHairandBeauty.
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30 Jan 2024
Verified review
The activator bottle lid was smashed as it had not been wrapped correctly. I have emailed but have not heard anything back.
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PF
Paul F.
Isle of Wight
15 Jan 2024
Verified review
The website stated that we did not have to pay postage, but this was still added and our communication has gone unanswered.
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2 Feb 2024
Verified review
Scam company never sent items and refuse to refund shocking customer service
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23 Jan 2024
Verified review
Took my money sent me nothing
Took my money then waited several days before telling me item out of stock
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17 Dec 2023
Verified review
Buyer beware, this company sells out of date products.
I ordered 4 items, 2 each of 2 products. One of the products was fine, but the other was out of date dead stock sold at full price. I am a make up artist and know my stuff when it comes to the beauty industry. This product had a packaging update over 2 years ago. The items were sold in the old packaging and when I checked the stock number on the boxes, they're over a year out of date. Really annoying and no way to do business. Shame on you. Lesson learned, I won't purchase from here again, and I'll make sure to let everyone know. Totally unacceptable.
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6 Dec 2023
Verified review
THEY ADVERTISED ONE THING, THEN SENT SOMETHING DIFFERENT
They advertised one thing and sent me something else, then they didn't understand the point when I complained and provided them photographs of the misleading evidence. Then to make matters worse, they refused to pay postage for me to send the items back when it was their fault due to false advertising. Apparently the customer is always wrong with this lot. I will definitely not be ordering anything more from them and thanks to social media, I will make sure all my friends get to hear about my experience as well.
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11 Jun 2023
Verified review
Package box was dirty, damaged and actually looked ‘pre-owned’ not what you want with face cream.
Cream inside pot smells nothing like the authentic product I already own and use.
Have emailed company for a refund and details of how to return.
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4 Jun 2023
Verified review
Ordered 3 of the same item, the money was with drawn direct from Paypal -advised only 2 left and will receive a refund for the 3rd item in 7 days. It should have shown that only 2 were available at the start.
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12 Aug 2023
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System did not check stock when ordering and wre were not notified that the order could not be fulfilled. Refund was agreed 4 days ago - nothing has arrived yet
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9 Jul 2023
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Out of stock
I ordered OPI shorts story. Out of stock
No indication of when or if it will come in.
Waiting for refund
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22 Dec 2023
Verified review
Poor overall
The web page needs review, as the order I saw on screen changed oddly. I had to contact customer services by email as the phone call I did was not answered. Poor overall. Correct items arrived only by me complaining.
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4 Dec 2023
Verified review
Poor package!
You suppose to more care about packing parcles. one of the bottle was squeezed in the transport, so lots of shampoo just pour in the bag! Leaking all around. Very disappointing !
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14 Sept 2023
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Received Broken and used
I’ve received order , 4 antiperspirant were damage and used . Contacted to customers service and they have advised me nothing they can do . Will not order again from this company.
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7 Nov 2023
Verified review
First order from here and was sent a damaged product. Bottle had a huge dent in it with no explanation provided prior to or after purchase. Not impressed at all...
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