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Top positive review
10 Dec 2023
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The ordering process was very straight forward, accessing processing/shipping info was very easy as well, and on delivery all items were sealed very well to avoid any spillage during transit (I’ve had issues with this in the past with other stores). Lastly multiple payment options available as well which is a bonus. Overall really happy with My Hair & Beauty and will definitely be ordering again!
I ordered 4 items, 2 each of 2 products. One of the products was fine, but the other was out of date dead stock sold at full price. I am a make up artist and know my stuff when it comes to the beauty industry. This product had a packaging update over 2 years ago. The items were sold in the old packaging and when I checked the stock number on the boxes, they're over a year out of date. Really annoying and no way to do business. Shame on you. Lesson learned, I won't purchase from here again, and I'll make sure to let everyone know. Totally unacceptable.
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Reviews for myhairandbeauty.co.uk
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10 Apr 2024
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Really poor experience. Ordered and paid for next day delivery. Parcel damaged in transit. Called to see if they would resend and was told I had to email them and then wait for the investigation to complete before a refund or goods to be re sent could be actioned.
Emailed them and got a reply the following day asking if I would like a replacement and they will action it. I replied saying I would and that I assumed the delivery charges would be refunded since the order would not be delivered till at least 5 days after the initial delivery.
No reply to that email but received one the following day saying a full refund has been actioned.
Emailed them back explaining I did not ask for it then was told not all items are in stock which is a total LIE as still available to buy online.
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9 Apr 2024
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They were out of stock and didn't have enough items, but they took appropriate action. thank you ^_^
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9 Apr 2024
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9 Apr 2024
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Great service from start to finish what I ordered was exactly what I got at a great price I’ll certainly be getting a lot more thank you
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8 Apr 2024
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Good price quick delivery, very pleased
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8 Apr 2024
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Quick delivery
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7 Apr 2024
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7 Apr 2024
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6 Apr 2024
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6 Apr 2024
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Still not received my order
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4 Apr 2024
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4 Apr 2024
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3 Apr 2024
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Great service and quick delivery
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3 Apr 2024
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Very good
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3 Apr 2024
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3 Apr 2024
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Prompt delivery competitive prices
I have never used this company before but they were quite a lot cheaper than the company I normally use. I thought I would try them, no problem the items were delivered promptly with no issues
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3 Apr 2024
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3 Apr 2024
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2 Apr 2024
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Great Online Shop! Great service!
Everything went smoothly, so I am very satisfied with the shop.
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1 Apr 2024
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Good price and reasonable quick delivery. Unnecessary hair growth sachets (2) included though?
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