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Top positive review
8 days ago
Verified review
It's very difficult to find Sebastian products online, so I was glad to discover My Hair & Beauty, who actually had the products in stock. Everything was fine from the locating the items on the website to the ordering process, but it was when I received the goods that I was a little disappointed. The three items had just been put into a cardboard box, with no packing material to prevent them moving, and they had rattled around during transit so that when I received the parcel, I found the shampoo bottle had opened and everything was coated shampoo. The bottle has one of the press down type of openings so it had obviously pressed against one of the other items and popped it open. A little bit of crumpled paper or bubble-wrap would have prevented this.
I ordered 4 items, 2 each of 2 products. One of the products was fine, but the other was out of date dead stock sold at full price. I am a make up artist and know my stuff when it comes to the beauty industry. This product had a packaging update over 2 years ago. The items were sold in the old packaging and when I checked the stock number on the boxes, they're over a year out of date. Really annoying and no way to do business. Shame on you. Lesson learned, I won't purchase from here again, and I'll make sure to let everyone know. Totally unacceptable.
It's very difficult to find Sebastian products online, so I was glad to discover My Hair & Beauty, who actually had the products in stock. Everything was fine from the locating the items on the website to the ordering process, but it was when I received the goods that I was a little disappointed. The three items had just been put into a cardboard box, with no packing material to prevent them moving, and they had rattled around during transit so that when I received the parcel, I found the shampoo bottle had opened and everything was coated shampoo. The bottle has one of the press down type of openings so it had obviously pressed against one of the other items and popped it open. A little bit of crumpled paper or bubble-wrap would have prevented this.
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8 days ago
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8 days ago
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Very speedy delivery. Had products I couldn't find anywhere else. Good price.
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10 days ago
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10 days ago
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10 days ago
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Quick delivery. Product received as describes. Good pricing compared to other sites
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11 days ago
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12 days ago
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12 days ago
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12 days ago
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Great products, quick delivery, trustworthy- like the company!! Price usually the lowest on line !!
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12 days ago
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Excellent customer service. Products arrived on time.
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13 days ago
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Missing order
Still waiting for my order which was shipped on the 25th April and today is the 5th June. I have contacted the store but heard nothing back.
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5 May 2024
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Good prices
I like the koleston hair colouring although don't always have my particular shade.
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4 May 2024
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Delighted with my order
Order arrived in timely fashion. Good value and good quality products. I will be delighted to order toiletries from myhairandbeauty.co.uk again.
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4 May 2024
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3 May 2024
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1 May 2024
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Great prices and really fast delivery, Thankyou!
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1 May 2024
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30 Apr 2024
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My order wasn't delivered. If I'd known it would be delivered by Amazon I'd have ordered from them direct and selected pick up. Customers service are unhelpful, unapologetic and rude. I should be refunded.
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