Autotronics

Reviews:

I found this amazing company online after our Citroen Berlingo car key fell to pieces! They're really efficient in every way and I cannot praise them enough! The online form was pretty easy to fill in but I decided to phone them anyway! They answered the phone very quickly and were extremely helpful indeed! Their prices were extremely competitive, especially considering the price of getting a new car key!!!! I sent our old key to be repaired and I received it back in less than a week! I would highly recommend this company without hesitation! There's nothing they could possibly do to improve their service, because in my eyes.....they're absolutely perfect!!! 10/10 *

Sent my fiat 500 bcm in for a specific repair! despite components being replaced inside the unit the unit tested ok "on the bench". unfortunately when i refitted the unit to the car the repair had not worked and the problem remained!. . Not wishing to having to keep sending the unit back and forth for further attempts to resolve the issue, after conversation with there senior engineer i decided to take a different approach to solving the problem and requested a partial refund(bearing in mind they had expended time and effort and replaced components even if in this case this did not work!). This was approved and sent back to me almost straight away! whilst disappointed that the issue could not be resolved in the way i would have preferred, i cant fault the customer service team for there response and understanding of the situation! so based on that I have given a three star rating which ranks as Fair!, not for the service but for the willingness to resolve the situation!