naintrading.co.ukReviews

: 1,491Excellent

4.88

Trustmark
Valid

with Buyer Protection

Trustmark
Valid

with Buyer Protection

certified since: 02/09/2014
updated on: 27/06/2022
naintrading.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At naintrading.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more


certified since: 02/09/2014
updated on: 27/06/2022
naintrading.co.uk is checked and certified according to the Trusted Shops quality criteria
  • Verified identity
  • Protection of personal data
  • Clear ordering process

Secured by a guarantee

At naintrading.co.uk, you can use the guarantee from Trusted Shops and protect up to £2,500. Find out more

Reviews for naintrading.co.uk

227 verified reviews in the last 12 months

1,491 total reviews
This is how we ensure that reviews come from real consumers.

Reviews for naintrading.co.uk

Filter 
 Sort by Relevance 
(12)
(2)
 Verified review
2 months ago
Good afternoon Team, I will be grateful to you if you kindly return the carpet. Many thanks, Irfan
Report review
 Verified review
6 months ago
Initially very pleased, but on close examination found two lines of silvery tinsel like threads knotted into the rug. The rug was reduced in price which i believed was because of the lowish knot ratio. I feel this spoils the appearance of the rug.
Report review
 Verified review
8 months ago
Website very easy to use and informative, though photos make the carpet look finer and more subtle than it is. Service and delivery excellent. Offered a free underlay worth £50 when we were considering whether to complete the order or not. Received invoices in GBP and in Euros, but figures didn't match up with exchange rates, so invoice received with the carpet (and stamped) says we paid considerably less than we did. Could be a problem with insurance.
Report review
 Verified review
10 months ago 
The goods [I had two separate orders at different times] were delivered promptly with accurate tracking via their chosen carrier. No complaints at all. Both rugs closely resembled their images on the web site and the quality of both was excellent. I had to return one rug which was lost in transit in Germany and the refund took far too long even with much chasing - hence only 3 stars for CS
Report review
 Verified review
8 months ago
Nain trading website is excellent and selection of rugs very beautiful and diverse in style. Customer service is good. Labels on reversible kilims have a glue that leaves a sticky residue; better, removable labels would be an improvement. The old fashioned way was a loose label tied to the rug that could not damage the rug.
Report review
 Verified review
9 months ago 
Lovely rug delivered quickly. However I did have a five pound voucher and saw that underlay was free with a carpet but did not see any way of redeeming either. Perhaps the website needs reviewing to make it more user friendly.
Report review
 Verified review
6 months ago 
I particularly like that you can specify the size that you are looking for and view only those that fit the maximum dimensions.
Report review
 Verified review
1 year ago 
It only became apparent after I'd purchased the (excellent) rug that it would have been much cheaper if I had paid in euros. The effective exchange rate operated by Nain Trading is at parity between Euros and Sterling. When I queried this, Customer Service offered an obscure explanation - one that lacked credibility once it had been deciphered!
Report review
 Verified review
5 months ago
there were 3 different delivery days which was a little confusing. delighted with rug when it did arrive.
Report review
 Verified review
5 months ago
Good carpet. Delivered promptly
Report review
 Verified review
9 months ago 
It was a nice experience!
Report review
 Verified review
1 year ago
nice carpet
Report review
 Verified review
5 months ago
Carpet seems fine and was delivered as expected. However the receipt does not properly reflect the price paid. I assume the on line figure includes Uk Vat and delivery costs and consider the receipt and on line figure should make this clear.
Report review
 Verified review
7 months ago 
Have not as yet received my order but company asking for review.Will review once I receive my order.
Report review