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Top positive review
11 Aug 2023
Verified review
Hi
I was very impressed with the speed of service and also the regular updates informing me of the status of my order.
But the main thing that swung it for me was the fact that your were actually able to source and deliver the product where as another company has kept me waiting saying the product was out of stock, then saying it was out for delivery and then to follow up with sorry no the product is actually obsolete and not manufactured anymore - I got a full refund -but NB the price they were charging was almost double what you charged me.
Because FixPart is a .co.uk website, I assumed any returns would be to a UK address, especially considering how prominently they advertise their green credentials. I had a shock when they instructed me to return the part to Italy. I sent the parcel back via Evri 4 weeks ago, but FixPart have since ignored all of my emails requesting an update on this return. I feel completely ripped off.
Never thought I would find a basket for our old NEFF dishwasher but FIXPart came to the rescue!
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13 days ago
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Extensive Inventory of Spare Parts
Never thought I would find a spare basket for our old NEFF dishwasher, but FIXPart came to the rescue.
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13 days ago
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Easy to order reasonably priced, delivery roughly a week apart from that I would recommend 👍
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13 days ago
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Arrived quickly, surprising since it seems to have come from France. How speedy, beats Royal Mail for distance covered in a weekend!
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13 days ago
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Great service, part I needed was identical to the faulty one, and best price I could find. Delivery was about 1 week, so that could have been faster - that said, I think it had to come from France, so that’s fair enough - but other than that all good.
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7 May 2024
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7 May 2024
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Arrived in 4 days. All parts correct. Great price and service.
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7 May 2024
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Perfect fit, as described
The requested part arrived quickly and as described. Perfect fit!
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7 May 2024
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Saskia in customer services very good.
Very helpful customer service (Saskia) in identifying correct part.
Rather surprised to find part being shipped from France which probably explains the high postage/packing charge, four customs declaration forms and two commercial invoices.
However, despite coming from France, delivery was very efficient but tracking impossible due to Royal Mail's pathetic tracking system.
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7 May 2024
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Great communication, fast delivery, part was perfect, thanks 👍😄
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6 May 2024
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excellent price and quick delivery
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6 May 2024
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Very quick & efficient response for a refrigerator part that can be awkward to find.
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6 May 2024
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Fast an efficient service.
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6 May 2024
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Excellent Service.
i ordered, you delivered. The packaging seemed excessively large for a metal rod, but i suppose i would have complained if it was damaged....
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6 May 2024
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Hotpoint TVM 570 P element
The Hotpoint heating element part I ordered for our Aquarious 7kg TVM 570P was an exact replacement I didn't have to modify any wiring or swap plugs & is working perfectly, an excellent result. Should you need to modify the wiring/plug it does come with instructions how to do it. Please be aware mine didn't come with the little replacement plastic zippy plug that holds the wiring to the back of the machine, luckily I had kept the original one. It came well packaged wich was probably a good job as it had taken a shot along the way on it's travels with DPD from France!. When I ordered it shipping said 1-3 days & to be fair it did arrive in 3 days but it was a bit of a surprise it had to come from France with all the customs/weather/French strikes problems that could involve. I would have felt more reassured if it was in stock in UK. All in all it's worked out good thanks fixpart :0)
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6 May 2024
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Excellent service from start to finish. We’re very pleased with our glass turntable for our microwave. It was very well packaged and arrived when it was supposed to.
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6 May 2024
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6 May 2024
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I was able to find the part I was looking for, which I couldn't find anywhere else. The product took a week to arrive, which I thought a little slow, but when it did arrive it came from France, which I didn't realise when I ordered, as its a co,uk web address. So in the end all good
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