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Top positive review
11 Aug 2023
Verified review
Hi
I was very impressed with the speed of service and also the regular updates informing me of the status of my order.
But the main thing that swung it for me was the fact that your were actually able to source and deliver the product where as another company has kept me waiting saying the product was out of stock, then saying it was out for delivery and then to follow up with sorry no the product is actually obsolete and not manufactured anymore - I got a full refund -but NB the price they were charging was almost double what you charged me.
Because FixPart is a .co.uk website, I assumed any returns would be to a UK address, especially considering how prominently they advertise their green credentials. I had a shock when they instructed me to return the part to Italy. I sent the parcel back via Evri 4 weeks ago, but FixPart have since ignored all of my emails requesting an update on this return. I feel completely ripped off.
Excellent customer service from Katerina when my SMEG door tray arrived damaged. The replacement came very quickly in perfect condition. I would not hesitate to use them again if any more replacement parts are needed for my much loved fridge
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5 days ago
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Describes the part accurrately and completely with reference to the original manufactures part. So confident that the part was either identical or compatible. The part arrived to time as described and the problem was fixed. It is difficult to think what you could have done better.
A good website where I easily identified the part. Easy to order and delivered the correct part safely. Delighted with my purchase!
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6 days ago
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Fast service at a reasonable price.
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6 days ago
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Perfect fit
Took a few days to arrive, but once here the part fitted and works perfectly.
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6 days ago
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The right parts for an old washing machine. Great price and excellent delivery. Would recommend.
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6 days ago
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Ordered three parts for our Siemens Coffee Bean Machine. Easy to use website - found the parts very easily. Parts arrived within a few days. Very good service. Definitely will use again.
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7 days ago
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Bush washing machine door seal
Part arrived promptly. Just fitted it, seems to be a quality item, haven’t tested it yet but I see no reason why it wouldn’t do the job.
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7 days ago
Verified review
Washing machine part
Can’t think of anything you could do better, the item was securely packaged, good delivery time, and my washing machine works a treat. Thank you
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7 days ago
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7 days ago
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7 days ago
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7 days ago
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7 days ago
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Exact replacement for my washing machine door frame.
Website helped me select correct spare part. Item delivered within stated timeframe and well packaged.
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8 days ago
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I was delighted FixPart was able to source a part I had been hunting for for ages without success. It was found in France but FixPart had it delivered to me in no time at all! Now I can use my big ironing board again! Well done to you!
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8 days ago
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Great service and delivery
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8 days ago
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Extremely quick and part well wrapped
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8 days ago
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Easy to order the part with assistance to make sure you receive the correct part
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