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Top positive review
11 Aug 2023
Verified review
Hi
I was very impressed with the speed of service and also the regular updates informing me of the status of my order.
But the main thing that swung it for me was the fact that your were actually able to source and deliver the product where as another company has kept me waiting saying the product was out of stock, then saying it was out for delivery and then to follow up with sorry no the product is actually obsolete and not manufactured anymore - I got a full refund -but NB the price they were charging was almost double what you charged me.
Because FixPart is a .co.uk website, I assumed any returns would be to a UK address, especially considering how prominently they advertise their green credentials. I had a shock when they instructed me to return the part to Italy. I sent the parcel back via Evri 4 weeks ago, but FixPart have since ignored all of my emails requesting an update on this return. I feel completely ripped off.
Everything was fine in respect of the website and the part, however the time taken to deliver was longer than what was advertised. It took 8 days to arrive not the 2-4 advertised.
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2 days ago
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2 days ago
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Part damaged when arrived, - was bent. But could be bent back into shape.
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2 days ago
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2 days ago
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Product great and service is reliable, would have been 5* but shipment was from Germany/France and took 3 days to arrive. Order if you are not in a rush!
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2 days ago
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Not in Stock
I ordered 3 knobs only one was available. I’m waiting on the other two I think. I’ve not head any further updates
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2 days ago
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4 days ago
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The correct part was delivered and I have no complaints about it. However, since you asked for constructive feedback I would say that the price was on the high side and, at 4 working days, the delivery time was excessive.
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6 days ago
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8 days ago
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10 days ago
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12 days ago
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13 days ago
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Easy to order reasonably priced, delivery roughly a week apart from that I would recommend 👍
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7 May 2024
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Expensive and late.
I ordered the item as I lost 2 small plastic pieces from my table stand in a move. Couldnt believe I was being charged over £60 for these parts but couldn't find anywhere else to buy on the internet.
Item was quoted as 1 to 2 weeks delivery but ended up taking almost a month. Arrived in perfect condition.
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7 May 2024
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Saskia in customer services very good.
Very helpful customer service (Saskia) in identifying correct part.
Rather surprised to find part being shipped from France which probably explains the high postage/packing charge, four customs declaration forms and two commercial invoices.
However, despite coming from France, delivery was very efficient but tracking impossible due to Royal Mail's pathetic tracking system.
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7 May 2024
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Still waiting for the delivery
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6 May 2024
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excellent price and quick delivery
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6 May 2024
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I was able to find the part I was looking for, which I couldn't find anywhere else. The product took a week to arrive, which I thought a little slow, but when it did arrive it came from France, which I didn't realise when I ordered, as its a co,uk web address. So in the end all good
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