FixPart.co.uk- Logo - reviews

FixPart.co.uk
Reviews:

3,829 reviews in the last 12 months6,401 total reviews  

4.47
Good

Trustmark
Valid

Includes Buyer Protection

Certified since: 5 Sept 2022
The Trustmark indicates trustworthy online retailers.
FixPart.co.uk fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

11 Aug 2023
 Verified review
Hi I was very impressed with the speed of service and also the regular updates informing me of the status of my order. But the main thing that swung it for me was the fact that your were actually able to source and deliver the product where as another company has kept me waiting saying the product was out of stock, then saying it was out for delivery and then to follow up with sorry no the product is actually obsolete and not manufactured anymore - I got a full refund -but NB the price they were charging was almost double what you charged me.

Top negative review

2 Feb 2024
 Verified review
Because FixPart is a .co.uk website, I assumed any returns would be to a UK address, especially considering how prominently they advertise their green credentials. I had a shock when they instructed me to return the part to Italy. I sent the parcel back via Evri 4 weeks ago, but FixPart have since ignored all of my emails requesting an update on this return. I feel completely ripped off.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for FixPart.co.uk

Sort by  
Latest first
(390)
(131)
Reset
2 days ago
 Verified review

Shippping Time needs to be correctly advertised

Everything was fine in respect of the website and the part, however the time taken to deliver was longer than what was advertised. It took 8 days to arrive not the 2-4 advertised.
Report review
2 days ago
 Verified review
Report review
2 days ago
 Verified review
Part damaged when arrived, - was bent. But could be bent back into shape.
Report review
2 days ago
 Verified review
Report review
2 days ago
 Verified review
Product great and service is reliable, would have been 5* but shipment was from Germany/France and took 3 days to arrive. Order if you are not in a rush!
Report review
2 days ago
 Verified review

Not in Stock

I ordered 3 knobs only one was available. I’m waiting on the other two I think. I’ve not head any further updates
Report review
2 days ago
 Verified review
Report review
4 days ago
 Verified review
The correct part was delivered and I have no complaints about it. However, since you asked for constructive feedback I would say that the price was on the high side and, at 4 working days, the delivery time was excessive.
Report review
6 days ago
 Verified review
Report review
8 days ago
 Verified review
Report review
10 days ago
 Verified review
Report review
12 days ago
 Verified review
Report review
13 days ago
 Verified review
Easy to order reasonably priced, delivery roughly a week apart from that I would recommend 👍
Report review
7 May 2024
 Verified review

Expensive and late.

I ordered the item as I lost 2 small plastic pieces from my table stand in a move. Couldnt believe I was being charged over £60 for these parts but couldn't find anywhere else to buy on the internet. Item was quoted as 1 to 2 weeks delivery but ended up taking almost a month. Arrived in perfect condition.
Report review
7 May 2024
 Verified review

Saskia in customer services very good.

Very helpful customer service (Saskia) in identifying correct part. Rather surprised to find part being shipped from France which probably explains the high postage/packing charge, four customs declaration forms and two commercial invoices. However, despite coming from France, delivery was very efficient but tracking impossible due to Royal Mail's pathetic tracking system.
Report review
7 May 2024
 Verified review
Still waiting for the delivery
Report review
6 May 2024
 Verified review
excellent price and quick delivery
Report review
6 May 2024
 Verified review
I was able to find the part I was looking for, which I couldn't find anywhere else. The product took a week to arrive, which I thought a little slow, but when it did arrive it came from France, which I didn't realise when I ordered, as its a co,uk web address. So in the end all good
Report review
4 May 2024
 Verified review
Good price, good service!
Report review
4 May 2024
 Verified review
easy to find the part and very reasonable prices
Report review