FixPart.co.ukReviews:
3,838 reviews in the last 12 months6,322 total reviews
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Top positive review
11 Aug 2023
Verified review
Hi
I was very impressed with the speed of service and also the regular updates informing me of the status of my order.
But the main thing that swung it for me was the fact that your were actually able to source and deliver the product where as another company has kept me waiting saying the product was out of stock, then saying it was out for delivery and then to follow up with sorry no the product is actually obsolete and not manufactured anymore - I got a full refund -but NB the price they were charging was almost double what you charged me.
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Top negative review
19 May 2023
Verified review
Unfortunately I needed a part for my tumble drier and FIXPART advertised it as 'in stock' for immediate dispatch with a 1-2 working day delivery period. Once I ordered it and paid for it I got an email from a French courier saying that the item was being prepared for delivery. I contacted the FIXPART and was advised that the part was not in stock in the UK and was dispatched from a warehouse in Europe. I have been following the tracking, and the item has been (and still is) sitting in a depot in England for the past few days, labelled now as 'Parcel in Transit'. I feel I was misled by the 'in stock' status and the website description of '1-2 working days' delivery. I appreciate this is a minor incovenience not having a drier, but it's a hassle with kids and work uniforms to get dried. Cant recommend FIXPART on this basis.
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Reviews for FixPart.co.uk
3 Oct 2023
Verified review
I gave 3* because of the information shown lead me to believe that the part was from an British company that said the part fitted perfect just took to long
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4 Nov 2023
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Slow delivery Ordered the required part on a Friday
Ordered the required part on a Friday, arrived the following Wednesday with an approx £7 postage charge - this seems high for such a slow service?
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11 Dec 2023
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Great range of parts and quick delivery, however if you order a wrong part they refuse to answer emails, still trying to chase a refund
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17 Nov 2023
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Good parts but delivery service not as promised and takes longer, poor communications and no contact phone number to resolve issues
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31 Dec 2023
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Part arrived broken. I still haven't had a response after emailing you with picture and request for an unbroken product.
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14 Aug 2023
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Delivery was shocking considering the charge for it and communication is terrible but the part was good and affordable
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23 Aug 2023
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The price of parts is almost 3 times the price else where, however when your in a bind you don't have much choice.
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22 Aug 2023
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There should have been 5 M4 threaded holes so I have had to get a 4mm tap too tap out the holes! Not impressed
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25 Aug 2023
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Wrong part for the model model I ordered. Then had to pay to return and told they don’t hold the part I need.
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10 Aug 2023
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Make it clear when ordering that the part is coming from France and will probably take a week to get to you
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13 May 2023
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Time taken to process and dispatch an order takes too long. Should be within 24hrs. Last order was 3 days…
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21 Oct 2023
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The item was reported in stock but was delivered on the 5th full working day after the order was placed.
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15 Jun 2023
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There was a problem with our product, we have emailed the team but have not had a reply, 5 days ago.
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21 Dec 2023
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Good communication and delivery,
though the part was not correct for the dishwasher, so was useless
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11 Dec 2023
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Part good replacement very happy but delivery stated 1to3 working days actually took 6 working days
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25 Jun 2023
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Pretty complex way of determining which part was needed. Speedy delivery but wrong part in the end.
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26 Oct 2023
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Late
Thought it was in the uk & delivery would be 2 days but it came from France and took a lot longer
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19 Aug 2023
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Disappointed with delay in delivery time. Survey request email arrived before the product.
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13 Nov 2023
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Communication between customer and company is very poor.
Order shipment takes long time.
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30 Sept 2023
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I haven't received my order yet,so cannot give an opinion of the company yet😁
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