FixPart.co.ukReviews:
3,829 reviews in the last 12 months6,401 total reviews
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Top positive review
11 Aug 2023
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Hi
I was very impressed with the speed of service and also the regular updates informing me of the status of my order.
But the main thing that swung it for me was the fact that your were actually able to source and deliver the product where as another company has kept me waiting saying the product was out of stock, then saying it was out for delivery and then to follow up with sorry no the product is actually obsolete and not manufactured anymore - I got a full refund -but NB the price they were charging was almost double what you charged me.
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Top negative review
2 Feb 2024
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Because FixPart is a .co.uk website, I assumed any returns would be to a UK address, especially considering how prominently they advertise their green credentials. I had a shock when they instructed me to return the part to Italy. I sent the parcel back via Evri 4 weeks ago, but FixPart have since ignored all of my emails requesting an update on this return. I feel completely ripped off.
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Reviews for FixPart.co.uk
2 days ago
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2 days ago
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Product great and service is reliable, would have been 5* but shipment was from Germany/France and took 3 days to arrive. Order if you are not in a rush!
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3 days ago
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4 days ago
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The correct part was delivered and I have no complaints about it. However, since you asked for constructive feedback I would say that the price was on the high side and, at 4 working days, the delivery time was excessive.
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7 days ago
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8 days ago
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10 days ago
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12 days ago
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12 days ago
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Courier did not attempt delivery (he lied and scanned "failed attempt" from within his van) and instead sent it to a place miles away expecting me to collect it. Fixpart chose a delivery service where courier will not deliver if it gets to that place. I have now asked for a refund.
Although the company puts "UK" all over their website, the tracking info claimed they sent the part from France.
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13 days ago
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Easy to order reasonably priced, delivery roughly a week apart from that I would recommend 👍
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7 May 2024
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Saskia in customer services very good.
Very helpful customer service (Saskia) in identifying correct part.
Rather surprised to find part being shipped from France which probably explains the high postage/packing charge, four customs declaration forms and two commercial invoices.
However, despite coming from France, delivery was very efficient but tracking impossible due to Royal Mail's pathetic tracking system.
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6 May 2024
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excellent price and quick delivery
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6 May 2024
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I was able to find the part I was looking for, which I couldn't find anywhere else. The product took a week to arrive, which I thought a little slow, but when it did arrive it came from France, which I didn't realise when I ordered, as its a co,uk web address. So in the end all good
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4 May 2024
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Good price, good service!
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4 May 2024
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easy to find the part and very reasonable prices
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3 May 2024
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2 May 2024
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Staff helpful, prices not
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2 May 2024
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1 May 2024
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Got the part that I needed. But faster delivery, photos of the items that are missing them, lower prices would be good (some items are really expensive).
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30 Apr 2024
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The part was ordered on 24/04/24 and arrived at my house on 29/04/24.
I consider that to be a very good delivery timeframe. It is yet to be fitted by an engineer but I am confident it will do the job required. Good communication during order and delivery process. The only thing I would question for such a small item is the cost?
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