FixPart.co.uk

Reviews:

1st part arrived broken took an age and several emails back and forth to get another part sent out from start to finish took over a month to get sorted better and quicker customer services please not just automated answers

Ordered tumble dryer door switch pin which cost £20 including deliver thought it was a bit expensive for a small plastic part. Other than that it was easy to order and the part came in few days.

They had the part. I ordered it. The addition of unstated tax and expensive delivery pretty much doubled the cost. The delivery said 1 day. It arrived 5 days later.

Took quite a while for the item to arrive. only informed of the delay by the supplier when I made contact. Part has no screw covers so looks unfinished.

Delivery was slow, from ordering to arriving was 3 weeks

Most expensive piece of simple plastic.

I ordered a replacement charcoal filter for my Gaggenau extractor. I had supplied the model nr., but the wrong type was supplied. In fact two filters arrived, although the order acknowledgement and the invoice both stated one. I emailed Customer Services explaining the situation, and sent photos in order to make clear what I needed, and what had been supplied. I HAVE HAD ABSOLUTELY NO REPLY/FEEDBACK! I need info on how to return the incorrect filters, and I need you to supply the correct filter. I am not at all impressed. Why is there no Customer Services phone nr.??????? This needs to be rectified ASAP….

After ordering Sony phone part from Fixpart I subsequently found the same, genuine item for a third of the price, elsewhere. Delivery was expensive for such a small item and took more than ten days to arrive. The competitor's part was delivered in three days. Communications were good.

Item never arrived. Customer service is ok because they responded in 24h but now is long process of investigation why my stuff went to france instead uk. From 1-2 delivery days is now 8 and I'm still waiting. Maybe is just me but probably not gonna use this shop in future.

Item doesnt fit despite your website saying it does. Contacted customer services who blamed me for ordering the wrong part and expect me to pay for the return! Its not my fault your system is wrong. I expect an apology and a full refund as a minimum! Not to be blamed!

Was miss informed was told part in stock part took 11 days part was 7 days in France if they had told me when I order part would have ordered after holiday and not having to arrange someone to accept post

Very bad custome service, I asked for my order to be canceled and refunded, customer service is ignorant, kept telling me I have to wait , now they not answering my emails , avoid at any cost!!!

Wrong part received. Web site and recommendation made after receiving wrong part was also wrong, despite me following link to right part. Refund is not for shipping.

The website states same day dispatch but what it doesn’t say is that the part is coming from France and will take 13 days to arrive. Very poor.

My item was broken when it came after waiting since 25th April on the order it arrived 11th July and was broken

Wrong Part received. Return process is causing further delay to receive the correct shipment.

Part still in France still waiting poor service

Posting to expensive not very quick delivery

Deliver the item please!!