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Top positive review
11 Aug 2023
Verified review
Hi
I was very impressed with the speed of service and also the regular updates informing me of the status of my order.
But the main thing that swung it for me was the fact that your were actually able to source and deliver the product where as another company has kept me waiting saying the product was out of stock, then saying it was out for delivery and then to follow up with sorry no the product is actually obsolete and not manufactured anymore - I got a full refund -but NB the price they were charging was almost double what you charged me.
Because FixPart is a .co.uk website, I assumed any returns would be to a UK address, especially considering how prominently they advertise their green credentials. I had a shock when they instructed me to return the part to Italy. I sent the parcel back via Evri 4 weeks ago, but FixPart have since ignored all of my emails requesting an update on this return. I feel completely ripped off.
When my SMEG fridge door tray arrived damaged Katerina was excellent in sorting this problem out . A replacement tray arrived in perfect condition, I have no hesitation in using Fixpart again if my beloved SMEG fridge needs any more new parts.
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2 days ago
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Part as requested and came on delivery date
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2 days ago
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Easy to find and order part. Kept informed of progress and order received promptly. Surprised it came from France but this did not seem to delay its arrival.
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2 days ago
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Good website - easy to navigate to the part required. Competitive price, quick and reliable delivery
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2 days ago
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Happy with product and service provided
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2 days ago
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Great technical help from staff.
Great technical interaction with staff. Really useful information and photos. Parts arrived quickly.
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3 days ago
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Part was easily found. Delivery was prompt. Part was well packaged’ fitted fine. All in all a great service for us capable of doing our own repairs.
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3 days ago
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3 days ago
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4 days ago
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4 days ago
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Excellent service, part exactly as described.
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4 days ago
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Excellent Service
The part was the correct part for the appliance and it arrived very quickly and in perfect condition
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4 days ago
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Excellent descriptions of the parts so I knew exactly what to buy. Delivered in two days from ordering!
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4 days ago
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The correct part was delivered and I have no complaints about it. However, since you asked for constructive feedback I would say that the price was on the high side and, at 4 working days, the delivery time was excessive.
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4 days ago
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Pleased to be honest. Needed a replacement bit for a washing machine door and it was exactly the bit I needed. Will look here again as and when.
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5 days ago
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Ordered my part Friday arrived Tuesday from Europe.
Excellent service perfect part.
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5 days ago
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Great trust - once I found the serial number - all smooth sailing and quick delivery
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