myshop.co.ukReviews:
453 reviews in the last 12 months3,979 total reviews
Excellent
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Top positive review
26 Nov 2023
Verified review
Couldn’t find these local so decided to try online, reasonably priced, reasonable delivery in comparison to some sites & fast delivery. Very pleased
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Top negative review
8 Dec 2023
Verified review
I purchased order MY67935 on line which has been correctly delivered. but, when on line and completing my order, when it came to the payment I was given no screen to chose which card I wanted to use but your system took the money out of my business account, which I may have used before. This is embarrassing and I want to find a way so this does not happen again. Please could someone call me on 07848 451863 to discuss the matter? Thanks. 8Dec23
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Reviews for myshop.co.uk
8 Dec 2023
Verified review
Order MY67935 payment error on line
I purchased order MY67935 on line which has been correctly delivered. but, when on line and completing my order, when it came to the payment I was given no screen to chose which card I wanted to use but your system took the money out of my business account, which I may have used before. This is embarrassing and I want to find a way so this does not happen again. Please could someone call me on 07848 451863 to discuss the matter? Thanks. 8Dec23
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Answer by myshop.co.uk
22 Dec 2023
Thanks for your feedback. Our payment system asks customers to fill in their card details manually. However, if you have chosen to use shop pay, an autofill service, this may have caused this issue. We would encourage you to contact shop pay for further advice on this issue.
Best wishes,
Katrine
myShop Customer Support
4 Dec 2023
Verified review
Have not recieved my cans of orange yet
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Answer by myshop.co.uk
22 Dec 2023
Thanks for your feedback. I can see your order was successfully delivered on the 4/12/23 at 5pm. We hope you enjoy the drinks.
Best wishes,
myShop Customer Support
21 Nov 2023
Verified review
It may add a little convenience but not certain how necessary it really is.
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JH
Julie H.
North Shields
6 Nov 2023
Verified review
I was very happy with the speed of delivery, however the box was crushed as it was only in a cardboard envelope p, this is a shame as it’s a gift.
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4 Nov 2023
Verified review
I tried to order more than I could. Could do with information on when you can expect your delivery. My order did come quite quick.
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3 Nov 2023
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Didn’t get the confirmation orf order e mail but eventually got delivery information which was prompt
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26 Oct 2023
Verified review
The only problem is they use Evri for delivery
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14 Oct 2023
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Good quality products and fast delivery.
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9 Oct 2023
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Fine apart from delivery time which is a little too long.
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5 Oct 2023
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Prompt response, delivered as ordered!
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3 Oct 2023
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28 Sept 2023
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27 Sept 2023
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prompt service
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25 Sept 2023
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23 Sept 2023
Verified review
Fair but packing could be improved
The prices are fair but the two boxes of washing powder order suffered in transit and spilt at the end folds losing some powder. Packing seemed ok so could be rough handling?
I would buy again though as overall they were good from initial purchase to end delivery
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Answer by myshop.co.uk
10 Oct 2023
Thanks for your feedback.
We apologize for any inconvenience caused. We prioritize secure packaging for all orders and will use your feedback to enhance our handling process.
We would encourage our customers to contact us directly so we can resolve any issues caused in transit.
Best wishes,
myShop Customer Support
20 Sept 2023
Verified review
Everything was perfect except the delivery service from Evri which took over a week who kept telling lies about when it was coming .
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17 Sept 2023
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Excellent price and free delivery. Delivery could be a little quicker, took almost a week. But would buy again
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15 Sept 2023
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Good customer service
Everything's good prices, delivery is pretty expensive but makes sense considering the size of the orders. They made a mistake with some bin liners but very quickly gave me a refund, good customer service, good choice of products at a decent price I can't complain.
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12 Sept 2023
Verified review
Poor delivery
Delivery takes up to 7 days. Other online purchases usualy in 1/2 days
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Answer by myshop.co.uk
10 Oct 2023
Thanks for your feedback.
We apologise for not meeting your delivery speed expectations. Having checked the tracking, we can see it was delivered successfully within the standard delivery timeframe.
You can find our standard and express shipping times on our website under "Delivery Information". You may use the direct link below for convenience.
https://myshop.co.uk/pages/delivery-information
Best wishes,
myShop Customer Support
10 Sept 2023
Verified review
Nothing fine
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