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myshop.co.uk
Reviews:

452 reviews in the last 12 months3,980 total reviews  

4.71
Excellent

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Certified since: 10 Aug 2022
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myshop.co.uk fulfils all Trusted Shops quality criteria, including
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  • Clear ordering process

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Top positive review

26 Nov 2023
 Verified review
Couldn’t find these local so decided to try online, reasonably priced, reasonable delivery in comparison to some sites & fast delivery. Very pleased

Top negative review

8 Dec 2023
 Verified review
I purchased order MY67935 on line which has been correctly delivered. but, when on line and completing my order, when it came to the payment I was given no screen to chose which card I wanted to use but your system took the money out of my business account, which I may have used before. This is embarrassing and I want to find a way so this does not happen again. Please could someone call me on 07848 451863 to discuss the matter? Thanks. 8Dec23
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Reviews for myshop.co.uk

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28 Jun 2023
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25 Jun 2023
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25 Jun 2023
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25 Jun 2023
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21 Jun 2023
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18 Jun 2023
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14 Jun 2023
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27 May 2023
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RH
Richard H.
Tiverton
27 May 2023
 Verified review
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12 Oct 2023
 Verified review
Goods were perfect as per our expectations. The courier was some corner shop company who left the goods on the driveway not realising that anybody can steal that. Fortunately my neighbour saw it and picked it up. We had a huge sign to say if we are not home kindly drop it to number 5. Totally ignored the sign. Kindly use better responsible couriers. Thanks.
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29 Sept 2023
 Verified review
Payment has been taken on 23rd 09 2023 Contacted on the 26th 09 2023 saying order was dispatched and the nothing since. I have tried to contact via email but have received on response as of yet. Feel very let down.
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Answer by myshop.co.uk
10 Oct 2023
Thanks for your feedback. We're sorry to hear you are unhappy with the level of service you received. We previously responded to your correspondence regarding your order with further tracking details. Having checked the tracking, we can see it was delivered successfully within the standard delivery timeframe. Best wishes, myShop Customer Support
1 Nov 2023
 Verified review
I HAVE RATED THIS VERY POOR BECAUSE WE STILL HAVENT RECEIVED THE ORDER PLACED 24TH OCTOBER NPOR00024395 FOR 240 TUBS NEUTRADOL BIN POWDER 350G PLEASE ADVISE WHEN YOU ARE DELIVERING THE GOODS
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Answer by myshop.co.uk
3 Nov 2023
Thanks for your feedback. I have looked into this for you and i can see your order was delivered on the 1st of November. The tracking advised they attempted delivery earlier in the week but there was no one in to receive the parcel. We apologise for the delay in receiving your goods but hope you are happy with the products. Best wishes, myShop Customer Support
6 Jan 2024
 Verified review
You’ve asked a question even though the item that l ordered has not yet been delivered.
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Answer by myshop.co.uk
11 Jan 2024
Thanks for your feedback. I have looked into this for you and I can see your order was placed before our warehouse closed for Christmas. Our emails asking for feedback were timed for our usual SLA's I'm afraid. We sincerely apologise for the confusion caused but hope you are pleased with your order that arrived within the estimated delivery period. Best wishes, myShop Customer Support
4 Sept 2023
 Verified review
mate I pay 8 quid for delivery and u haven't even delivered it yet after abt a week
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24 May 2023
 Verified review

Order cancelled.

Took ages to tell me they couldn't supply the goods I had ordered and paid for.
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Answer by myshop.co.uk
7 Jun 2023
Thanks for your feedback. Unfortunately, our remaining stock was damaged, we were trying to procure some more stock to fulfil your order but we were unsuccessful. We sincerely apologise for any inconvenience this may have caused. Best wishes, myShop Customer Support
23 Oct 2023
 Verified review
the box was split. I messaged about this but I have not received a reply.
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12 Oct 2023
 Verified review
Haven't received my order yet its been 5 days
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9 Sept 2023
 Verified review
Ordered weeks ago and still not arrived
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3 Aug 2023
 Verified review
Still waiting for my delivery!!!!
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Answer by myshop.co.uk
9 Aug 2023
Thanks for your feedback, I can see you order was successfully delivered within our standard delivery timeframe. You can access this information at the bottom of our site page under the section 'delivery information'. Best wishes, myShop Customer Support
14 Jun 2023
 Verified review
Order not here yet
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Answer by myshop.co.uk
20 Jun 2023
Thanks for your feedback, I can see you order was successfully delivered within our standard delivery timeframe. You can access this information at the bottom of our site page under the section 'delivery information'. Best wishes, myShop Customer Support