I purchased order MY67935 on line which has been correctly delivered. but, when on line and completing my order, when it came to the payment I was given no screen to chose which card I wanted to use but your system took the money out of my business account, which I may have used before. This is embarrassing and I want to find a way so this does not happen again. Please could someone call me on 07848 451863 to discuss the matter? Thanks. 8Dec23
Payment has been taken on 23rd 09 2023
Contacted on the 26th 09 2023 saying order was dispatched and the nothing since.
I have tried to contact via email but have received on response as of yet. Feel very let down.
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Answer by myshop.co.uk
10 Oct 2023
Thanks for your feedback.
We're sorry to hear you are unhappy with the level of service you received. We previously responded to your correspondence regarding your order with further tracking details. Having checked the tracking, we can see it was delivered successfully within the standard delivery timeframe.
Best wishes,
myShop Customer Support
28 Sept 2023
Verified review
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27 Sept 2023
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prompt service
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25 Sept 2023
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23 Sept 2023
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Fair but packing could be improved
The prices are fair but the two boxes of washing powder order suffered in transit and spilt at the end folds losing some powder. Packing seemed ok so could be rough handling?
I would buy again though as overall they were good from initial purchase to end delivery
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Answer by myshop.co.uk
10 Oct 2023
Thanks for your feedback.
We apologize for any inconvenience caused. We prioritize secure packaging for all orders and will use your feedback to enhance our handling process.
We would encourage our customers to contact us directly so we can resolve any issues caused in transit.
Best wishes,
myShop Customer Support
20 Sept 2023
Verified review
Everything was perfect except the delivery service from Evri which took over a week who kept telling lies about when it was coming .
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17 Sept 2023
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Excellent price and free delivery. Delivery could be a little quicker, took almost a week. But would buy again
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15 Sept 2023
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Good customer service
Everything's good prices, delivery is pretty expensive but makes sense considering the size of the orders. They made a mistake with some bin liners but very quickly gave me a refund, good customer service, good choice of products at a decent price I can't complain.
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12 Sept 2023
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Poor delivery
Delivery takes up to 7 days. Other online purchases usualy in 1/2 days
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Answer by myshop.co.uk
10 Oct 2023
Thanks for your feedback.
We apologise for not meeting your delivery speed expectations. Having checked the tracking, we can see it was delivered successfully within the standard delivery timeframe.
You can find our standard and express shipping times on our website under "Delivery Information". You may use the direct link below for convenience.
https://myshop.co.uk/pages/delivery-information
Best wishes,
myShop Customer Support
10 Sept 2023
Verified review
Nothing fine
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9 Sept 2023
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Ordered weeks ago and still not arrived
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4 Sept 2023
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mate I pay 8 quid for delivery and u haven't even delivered it yet after abt a week
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