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myshop.co.uk
Reviews:

454 reviews in the last 12 months3,984 total reviews  

4.72
Excellent

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Certified since: 10 Aug 2022
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myshop.co.uk fulfils all Trusted Shops quality criteria, including
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  • Encrypted data transfer
  • Clear ordering process

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Top positive review

26 Nov 2023
 Verified review
Couldn’t find these local so decided to try online, reasonably priced, reasonable delivery in comparison to some sites & fast delivery. Very pleased

Top negative review

8 Dec 2023
 Verified review
I purchased order MY67935 on line which has been correctly delivered. but, when on line and completing my order, when it came to the payment I was given no screen to chose which card I wanted to use but your system took the money out of my business account, which I may have used before. This is embarrassing and I want to find a way so this does not happen again. Please could someone call me on 07848 451863 to discuss the matter? Thanks. 8Dec23
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Reviews for myshop.co.uk

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5 Oct 2023
 Verified review
Prompt response, delivered as ordered!
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3 Oct 2023
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29 Sept 2023
 Verified review
Payment has been taken on 23rd 09 2023 Contacted on the 26th 09 2023 saying order was dispatched and the nothing since. I have tried to contact via email but have received on response as of yet. Feel very let down.
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Answer by myshop.co.uk
10 Oct 2023
Thanks for your feedback. We're sorry to hear you are unhappy with the level of service you received. We previously responded to your correspondence regarding your order with further tracking details. Having checked the tracking, we can see it was delivered successfully within the standard delivery timeframe. Best wishes, myShop Customer Support
28 Sept 2023
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27 Sept 2023
 Verified review
prompt service
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25 Sept 2023
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23 Sept 2023
 Verified review

Fair but packing could be improved

The prices are fair but the two boxes of washing powder order suffered in transit and spilt at the end folds losing some powder. Packing seemed ok so could be rough handling? I would buy again though as overall they were good from initial purchase to end delivery
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Answer by myshop.co.uk
10 Oct 2023
Thanks for your feedback. We apologize for any inconvenience caused. We prioritize secure packaging for all orders and will use your feedback to enhance our handling process. We would encourage our customers to contact us directly so we can resolve any issues caused in transit. Best wishes, myShop Customer Support
20 Sept 2023
 Verified review
Everything was perfect except the delivery service from Evri which took over a week who kept telling lies about when it was coming .
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17 Sept 2023
 Verified review
Excellent price and free delivery. Delivery could be a little quicker, took almost a week. But would buy again
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15 Sept 2023
 Verified review

Good customer service

Everything's good prices, delivery is pretty expensive but makes sense considering the size of the orders. They made a mistake with some bin liners but very quickly gave me a refund, good customer service, good choice of products at a decent price I can't complain.
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12 Sept 2023
 Verified review

Poor delivery

Delivery takes up to 7 days. Other online purchases usualy in 1/2 days
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Answer by myshop.co.uk
10 Oct 2023
Thanks for your feedback. We apologise for not meeting your delivery speed expectations. Having checked the tracking, we can see it was delivered successfully within the standard delivery timeframe. You can find our standard and express shipping times on our website under "Delivery Information". You may use the direct link below for convenience. https://myshop.co.uk/pages/delivery-information Best wishes, myShop Customer Support
10 Sept 2023
 Verified review
Nothing fine
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9 Sept 2023
 Verified review
Ordered weeks ago and still not arrived
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4 Sept 2023
 Verified review
mate I pay 8 quid for delivery and u haven't even delivered it yet after abt a week
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29 Aug 2023
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25 Aug 2023
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Lovely sweets and very fast delivery
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23 Aug 2023
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Ok not perfect

Boxed item was damaged but product was ok..
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21 Aug 2023
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19 Aug 2023
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fast delivery and receive in good condition

fast delivery and receive in good condition
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15 Aug 2023
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