myshop.co.ukReviews:
453 reviews in the last 12 months3,979 total reviews
Excellent
TrustmarkValid
Top positive review
26 Nov 2023
Verified review
Couldn’t find these local so decided to try online, reasonably priced, reasonable delivery in comparison to some sites & fast delivery. Very pleased
Read more
Top negative review
8 Dec 2023
Verified review
I purchased order MY67935 on line which has been correctly delivered. but, when on line and completing my order, when it came to the payment I was given no screen to chose which card I wanted to use but your system took the money out of my business account, which I may have used before. This is embarrassing and I want to find a way so this does not happen again. Please could someone call me on 07848 451863 to discuss the matter? Thanks. 8Dec23
Read more
Reviews for myshop.co.uk
27 Sept 2023
Verified review
prompt service
Report review
10 Sept 2023
Verified review
Nothing fine
Report review
15 Apr 2024
Verified review
Report review
19 Dec 2023
Verified review
Report review
3 Oct 2023
Verified review
Report review
28 Sept 2023
Verified review
Report review
25 Sept 2023
Verified review
Report review
21 Aug 2023
Verified review
Report review
15 Aug 2023
Verified review
Report review
30 Jun 2023
Verified review
Report review
28 May 2023
Verified review
Report review
8 Dec 2023
Verified review
Order MY67935 payment error on line
I purchased order MY67935 on line which has been correctly delivered. but, when on line and completing my order, when it came to the payment I was given no screen to chose which card I wanted to use but your system took the money out of my business account, which I may have used before. This is embarrassing and I want to find a way so this does not happen again. Please could someone call me on 07848 451863 to discuss the matter? Thanks. 8Dec23
Report review
Answer by myshop.co.uk
22 Dec 2023
Thanks for your feedback. Our payment system asks customers to fill in their card details manually. However, if you have chosen to use shop pay, an autofill service, this may have caused this issue. We would encourage you to contact shop pay for further advice on this issue.
Best wishes,
Katrine
myShop Customer Support
12 Oct 2023
Verified review
Goods were perfect as per our expectations. The courier was some corner shop company who left the goods on the driveway not realising that anybody can steal that. Fortunately my neighbour saw it and picked it up. We had a huge sign to say if we are not home kindly drop it to number 5. Totally ignored the sign. Kindly use better responsible couriers. Thanks.
Report review
23 Sept 2023
Verified review
Fair but packing could be improved
The prices are fair but the two boxes of washing powder order suffered in transit and spilt at the end folds losing some powder. Packing seemed ok so could be rough handling?
I would buy again though as overall they were good from initial purchase to end delivery
Report review
Answer by myshop.co.uk
10 Oct 2023
Thanks for your feedback.
We apologize for any inconvenience caused. We prioritize secure packaging for all orders and will use your feedback to enhance our handling process.
We would encourage our customers to contact us directly so we can resolve any issues caused in transit.
Best wishes,
myShop Customer Support
29 Sept 2023
Verified review
Payment has been taken on 23rd 09 2023
Contacted on the 26th 09 2023 saying order was dispatched and the nothing since.
I have tried to contact via email but have received on response as of yet. Feel very let down.
Report review
Answer by myshop.co.uk
10 Oct 2023
Thanks for your feedback.
We're sorry to hear you are unhappy with the level of service you received. We previously responded to your correspondence regarding your order with further tracking details. Having checked the tracking, we can see it was delivered successfully within the standard delivery timeframe.
Best wishes,
myShop Customer Support
1 Nov 2023
Verified review
I HAVE RATED THIS VERY POOR BECAUSE WE STILL HAVENT RECEIVED THE ORDER PLACED 24TH OCTOBER NPOR00024395 FOR 240 TUBS NEUTRADOL BIN POWDER 350G PLEASE ADVISE WHEN YOU ARE DELIVERING THE GOODS
Report review
Answer by myshop.co.uk
3 Nov 2023
Thanks for your feedback. I have looked into this for you and i can see your order was delivered on the 1st of November. The tracking advised they attempted delivery earlier in the week but there was no one in to receive the parcel. We apologise for the delay in receiving your goods but hope you are happy with the products.
Best wishes,
myShop Customer Support
6 Jan 2024
Verified review
You’ve asked a question even though the item that l ordered has not yet been delivered.
Report review
Answer by myshop.co.uk
11 Jan 2024
Thanks for your feedback. I have looked into this for you and I can see your order was placed before our warehouse closed for Christmas. Our emails asking for feedback were timed for our usual SLA's I'm afraid. We sincerely apologise for the confusion caused but hope you are pleased with your order that arrived within the estimated delivery period.
Best wishes,
myShop Customer Support
4 Sept 2023
Verified review
mate I pay 8 quid for delivery and u haven't even delivered it yet after abt a week
Report review
24 May 2023
Verified review
Order cancelled.
Took ages to tell me they couldn't supply the goods I had ordered and paid for.
Report review
Answer by myshop.co.uk
7 Jun 2023
Thanks for your feedback. Unfortunately, our remaining stock was damaged, we were trying to procure some more stock to fulfil your order but we were unsuccessful. We sincerely apologise for any inconvenience this may have caused.
Best wishes,
myShop Customer Support
23 Oct 2023
Verified review
the box was split. I messaged about this but I have not received a reply.
Report review