I purchased order MY67935 on line which has been correctly delivered. but, when on line and completing my order, when it came to the payment I was given no screen to chose which card I wanted to use but your system took the money out of my business account, which I may have used before. This is embarrassing and I want to find a way so this does not happen again. Please could someone call me on 07848 451863 to discuss the matter? Thanks. 8Dec23
I purchased an product which never arrived and late communication regarding the products.
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Answer by myshop.co.uk
13 Feb 2024
Thanks for your feedback. We promptly cancelled your order upon receiving your message and tried reaching out to you regarding the incomplete delivery address. Unfortunately, our warehouse operates only on weekdays, so we couldn't dispatch the order when you provided the updated delivery address over the weekend. We sincerely apologise for any inconvenience this may have caused. Best wishes, myShop Customer Support
15 Sept 2023
Verified review
Good customer service
Everything's good prices, delivery is pretty expensive but makes sense considering the size of the orders. They made a mistake with some bin liners but very quickly gave me a refund, good customer service, good choice of products at a decent price I can't complain.
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18 Jun 2023
Verified review
Product & packing good, delivery no so! Parcel delivered by EVRI and abandoned on front doorstep on main road, despite a parcel dropbox being next to front door, and notice in side kitchen window, saying to place parcel in dropbox & lock!
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