myshop.co.ukReviews:
454 reviews in the last 12 months3,984 total reviews
Excellent
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Top positive review
26 Nov 2023
Verified review
Couldn’t find these local so decided to try online, reasonably priced, reasonable delivery in comparison to some sites & fast delivery. Very pleased
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Top negative review
8 Dec 2023
Verified review
I purchased order MY67935 on line which has been correctly delivered. but, when on line and completing my order, when it came to the payment I was given no screen to chose which card I wanted to use but your system took the money out of my business account, which I may have used before. This is embarrassing and I want to find a way so this does not happen again. Please could someone call me on 07848 451863 to discuss the matter? Thanks. 8Dec23
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Reviews for myshop.co.uk
19 Jan 2024
Verified review
Great service and good products
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18 Jan 2024
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Very good prices, well packed and quick delivery
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9 Jan 2024
Verified review
The main reason I used myShop was the price was so good.
Delivery was reasonably priced when compared to other's, as was delivery time.
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9 Jan 2024
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6 Jan 2024
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You’ve asked a question even though the item that l ordered has not yet been delivered.
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Answer by myshop.co.uk
11 Jan 2024
Thanks for your feedback. I have looked into this for you and I can see your order was placed before our warehouse closed for Christmas. Our emails asking for feedback were timed for our usual SLA's I'm afraid. We sincerely apologise for the confusion caused but hope you are pleased with your order that arrived within the estimated delivery period.
Best wishes,
myShop Customer Support
19 Dec 2023
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15 Dec 2023
Verified review
Easy website to use
Speedy delivery
Unfortunately one of my items was damaged in transit
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8 Dec 2023
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Order MY67935 payment error on line
I purchased order MY67935 on line which has been correctly delivered. but, when on line and completing my order, when it came to the payment I was given no screen to chose which card I wanted to use but your system took the money out of my business account, which I may have used before. This is embarrassing and I want to find a way so this does not happen again. Please could someone call me on 07848 451863 to discuss the matter? Thanks. 8Dec23
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Answer by myshop.co.uk
22 Dec 2023
Thanks for your feedback. Our payment system asks customers to fill in their card details manually. However, if you have chosen to use shop pay, an autofill service, this may have caused this issue. We would encourage you to contact shop pay for further advice on this issue.
Best wishes,
Katrine
myShop Customer Support
4 Dec 2023
Verified review
Have not recieved my cans of orange yet
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Answer by myshop.co.uk
22 Dec 2023
Thanks for your feedback. I can see your order was successfully delivered on the 4/12/23 at 5pm. We hope you enjoy the drinks.
Best wishes,
myShop Customer Support
21 Nov 2023
Verified review
It may add a little convenience but not certain how necessary it really is.
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JH
Julie H.
North Shields
6 Nov 2023
Verified review
I was very happy with the speed of delivery, however the box was crushed as it was only in a cardboard envelope p, this is a shame as it’s a gift.
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4 Nov 2023
Verified review
I tried to order more than I could. Could do with information on when you can expect your delivery. My order did come quite quick.
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3 Nov 2023
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Didn’t get the confirmation orf order e mail but eventually got delivery information which was prompt
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1 Nov 2023
Verified review
I HAVE RATED THIS VERY POOR BECAUSE WE STILL HAVENT RECEIVED THE ORDER PLACED 24TH OCTOBER NPOR00024395 FOR 240 TUBS NEUTRADOL BIN POWDER 350G PLEASE ADVISE WHEN YOU ARE DELIVERING THE GOODS
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Answer by myshop.co.uk
3 Nov 2023
Thanks for your feedback. I have looked into this for you and i can see your order was delivered on the 1st of November. The tracking advised they attempted delivery earlier in the week but there was no one in to receive the parcel. We apologise for the delay in receiving your goods but hope you are happy with the products.
Best wishes,
myShop Customer Support
26 Oct 2023
Verified review
The only problem is they use Evri for delivery
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23 Oct 2023
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the box was split. I messaged about this but I have not received a reply.
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14 Oct 2023
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Good quality products and fast delivery.
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12 Oct 2023
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Goods were perfect as per our expectations. The courier was some corner shop company who left the goods on the driveway not realising that anybody can steal that. Fortunately my neighbour saw it and picked it up. We had a huge sign to say if we are not home kindly drop it to number 5. Totally ignored the sign. Kindly use better responsible couriers. Thanks.
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12 Oct 2023
Verified review
Haven't received my order yet its been 5 days
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9 Oct 2023
Verified review
Fine apart from delivery time which is a little too long.
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