I purchased order MY67935 on line which has been correctly delivered. but, when on line and completing my order, when it came to the payment I was given no screen to chose which card I wanted to use but your system took the money out of my business account, which I may have used before. This is embarrassing and I want to find a way so this does not happen again. Please could someone call me on 07848 451863 to discuss the matter? Thanks. 8Dec23
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24 Feb 2024
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24 Feb 2024
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20 Feb 2024
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Excellent communication. Super fast delivery.
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20 Feb 2024
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20 Feb 2024
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Great price
Ordered from here before ,reasonable pricing and good communication.
Delivered on time .
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15 Feb 2024
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Product a no show, no information, total lack of response to queries,
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Answer by myshop.co.uk
19 Feb 2024
Thanks for your feedback. We've been responsive to your emails and provided answers to your queries. And as previously advised, your original order was fulfilled with the stock and successfully dispatched from our warehouse on the 8th of February. Sometimes parcels that are placed on the pallet for collection from the courier can become lost at the Evri fulfilment centre before it is scanned into their network, it is an unfortunate but common issue. Most times the parcel is found and scanned in and will still be delivered to the customer. However, if there has been a period of 7 days since dispatch, we consider the parcel lost.
Since your order was dispatched, we have received other orders of the sponge, due to this we are now out of stock of the item so we were unable to offer a replacement. To resolve this matter, we issued a full refund, which I can see you replied to a notification of. We would never knowingly or intentionally mislead a customer, furthermore, we have lost money on the missing parcel and are unable to claim this back from the courier, so this scenario is the possible outcome for us retailers. If we were unable to fulfil your order we would not have dispatched it, but this was not the case. Best wishes, myShop Customer Support.
15 Feb 2024
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Great delivery, cheapest price for items, easy to use website 👍
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15 Feb 2024
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Ordered command hooks and they were delivered 2 days later. Full tracking supplied
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15 Feb 2024
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The order was good and the delivery was excellent next day thanks john
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15 Feb 2024
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Good fast delivery
Goid fast delivery
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14 Feb 2024
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Very quick delivery super
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14 Feb 2024
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Good quick delivery
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14 Feb 2024
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As always super fast delivery, very pleased to be working with "myshop"
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14 Feb 2024
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13 Feb 2024
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Nothing
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12 Feb 2024
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12 Feb 2024
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12 Feb 2024
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Fast effficient service.
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10 Feb 2024
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Good price and loved the shredded cardboard packaging, no plastic!
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9 Feb 2024
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First time buying from this company and I am very pleased with the products I bought and price paid. Very prompt delivery and very well packaged. No doubt I will use this company again in the future
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