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Top positive review
23 Jul 2023
Verified review
From first contacting MOOWY I got a quick reply from Michelle answering all of my questions and giving me great advice as to what to purchase. When I then contacted the UK site and put in my order, I received emails from Louis giving great detail of all the products and information I needed to deal with my job. I've never received that amount of help and support from any other company that I've dealt with before. I can't possibly say what you could do better as to improve the service you already give. Thank You, Terry.
I placed this order on the 17th May and still haven’t received my order. The service has been shocking, been trying to contact the team there and don’t hear for 2-3 days later. I get told that the order had been delivered, which I had already explained that I only received 1 box! Still waiting for the other 3. The driver even took a picture of the drop off! What more do I need to do to get the rest of my order. I have attached photos of the label and what I actually got. You can see from the label that this was 1 box!
I placed an order, messaged them as I hadn’t received it, they assured me it was on the way. I replied asking for a tracking number but no reply to that email.
Still hadn’t received it a few days later, took ages to reply then said my order had been cancelled and refunded, gave no explanation.
Pretty poor experience overall. Disappointing as did want the product and looks good.
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21 Mar 2024
Verified review
Really bad experience never received item and reported them to pay pal , there customer service is shocking.
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5 Mar 2024
Verified review
I recently moved house with little experience keeping a lawn, I find the regular email information very useful
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14 Feb 2024
Verified review
All on line purchase, both deliveries took a couple of days.
Excellent website for advice.
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29 Jan 2024
Verified review
Quality products
Excellent advice and usage instructions for their products, making it easy to select what you need for your lawn.
Quality products delivered quickly
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Imported Reviews
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