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Top positive review
26 Feb 2024
Verified review
Louis Moto's prices are competitive, and its telephone customer services advisers are helpful. its good service is let down by its choice of courier in the UK whose accounting team and local depot fall short of being totally useless! I had to pay VAT and other import duties, which Louis Moto repaid to me with a couple of days of me send it the relevant receipts. Parcelforce, then retained my order on the basis of me not having paid the necessary fees despite me having legitimate Parcelforce receipts proving that all import duties and VAT had been paid. It took several weeks, daily telephone calls and many formal complaints to Parcelforce before my order was released to me. Parcelforce tarnished my customer experience with Louis Moto but despite Parcelforce's negative impact on Louis Moto's brand with me I will continue to order from Louis Moto, but I will not be making any 'mega orders' if Parcelforce remains its UK courier.
The boots were never delivered
Parcelforce haven't sent me any letters and are refuse to email me a copy of the alleged letter etc, however I have sent you a photo of the parcel/sticker detailing the charges which is all that I have but you have failed to transfer the money by PayPal.
First class. Very happy. Will definitely use again. Many thanks 😊
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12 Apr 2024
Verified review
Quick delivery to the UK of quality product.
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12 Apr 2024
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Very good service. Good as is.
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12 Apr 2024
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Arrived very quickly, and a great price
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12 Apr 2024
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Parcel was sent and delivered quickly. Louis sales service team is very friendly and helpful. Recommend!!!
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9 Apr 2024
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Customs charges refunded
My order was held up with a customs charge, Louis Moto provided a refund of all the charges within a couple of days. Thanks !
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8 Apr 2024
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Hepco becker xplorer topbox
Hepco & Becker Xplorer top box
Top quality product, Great service and value for money, Highly recommend.
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8 Apr 2024
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Shipping was quick, the price was good and the mirrors look to be really good quality.
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7 Apr 2024
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Easy to order delivered in good time, packages well and products were not damaged and were what I needed. All is good
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7 Apr 2024
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Louis Moto is no nonsense and excellent
Louis Moto is no nonsense - they do what they say they will when they say they are going to. Their all-in pricing that includes everything including cross-border taxes is unique and makes ordering from overseas whilst in UK practical.
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Imported Reviews
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