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Top positive review
26 Feb 2024
Verified review
Louis Moto's prices are competitive, and its telephone customer services advisers are helpful. its good service is let down by its choice of courier in the UK whose accounting team and local depot fall short of being totally useless! I had to pay VAT and other import duties, which Louis Moto repaid to me with a couple of days of me send it the relevant receipts. Parcelforce, then retained my order on the basis of me not having paid the necessary fees despite me having legitimate Parcelforce receipts proving that all import duties and VAT had been paid. It took several weeks, daily telephone calls and many formal complaints to Parcelforce before my order was released to me. Parcelforce tarnished my customer experience with Louis Moto but despite Parcelforce's negative impact on Louis Moto's brand with me I will continue to order from Louis Moto, but I will not be making any 'mega orders' if Parcelforce remains its UK courier.
The boots were never delivered
Parcelforce haven't sent me any letters and are refuse to email me a copy of the alleged letter etc, however I have sent you a photo of the parcel/sticker detailing the charges which is all that I have but you have failed to transfer the money by PayPal.
Easy to find what I wanted, simple to order and speedy delivery service
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3 Jul 2023
Verified review
Easy to use Web site
Items at a fantastic competitive price.
And delivery was on time with a tracking number.
I would recommend 👌
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3 Jul 2023
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Great products and service
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3 Jul 2023
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Fast delivery and quality goods.
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3 Jul 2023
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Helmet is good quality.
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3 Jul 2023
Verified review
Easy online ordering and at a good price. Item (SW-Motech Heel Guard for Z900RS) was dispatched quickly via DHL. Only issue was once the item left Germany, the DHL app wasn’t able to pride updates. That said, the item arrived a day ahead of schedule. All in all, a positive experience and will use Louis Moto again.
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30 Jun 2023
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No fuss sent from Germany well packed arrived undamaged....
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30 Jun 2023
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30 Jun 2023
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Sena SC2 intercom
Delivered far quicker than expected, we’ll packaged and great service.
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30 Jun 2023
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Quick and efficient, with cheap postage to the UK
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30 Jun 2023
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Trouble free purchase
As there’s a supply issue in the U.K. with Shark visors (I’d been trying for months from U.K. suppliers), it was a relief when Louis sorted me out in a matter of days. Well packaged, delivered quickly and a perfect replacement for the original on my S900 helmet. Happy to recommend it.
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30 Jun 2023
Verified review
Product is perfect, I really like it. It got delivered very quickly. Great service.
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30 Jun 2023
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Excellent value good communication and quick delivery
Excellent value
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30 Jun 2023
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OK
best price in Europe for Dainese
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29 Jun 2023
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Perfect, quick delivery and it all fits and works.
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29 Jun 2023
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Excellent service.
Excellent service just one slight criticism, in that it would be nice to be told of the custom tax.
Otherwise spot on.
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29 Jun 2023
Verified review
Website easy to navigate.
Good price with no extras added.
Quick delivery and well packaged.
Products as described ✔️
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29 Jun 2023
Verified review
Communication was great, tracking numbers sent through and very competitive prices compared to UK
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Imported Reviews
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