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Top positive review
26 Feb 2024
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Louis Moto's prices are competitive, and its telephone customer services advisers are helpful. its good service is let down by its choice of courier in the UK whose accounting team and local depot fall short of being totally useless! I had to pay VAT and other import duties, which Louis Moto repaid to me with a couple of days of me send it the relevant receipts. Parcelforce, then retained my order on the basis of me not having paid the necessary fees despite me having legitimate Parcelforce receipts proving that all import duties and VAT had been paid. It took several weeks, daily telephone calls and many formal complaints to Parcelforce before my order was released to me. Parcelforce tarnished my customer experience with Louis Moto but despite Parcelforce's negative impact on Louis Moto's brand with me I will continue to order from Louis Moto, but I will not be making any 'mega orders' if Parcelforce remains its UK courier.
The boots were never delivered
Parcelforce haven't sent me any letters and are refuse to email me a copy of the alleged letter etc, however I have sent you a photo of the parcel/sticker detailing the charges which is all that I have but you have failed to transfer the money by PayPal.
I had requested accurate information, and the guidance offered was excellent. Prompt response and good customer service. The items matched exactly the description on the website and the prices honored.
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12 hours ago
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Great product and fast service
Very happy with the service i received, fast shipping and well packaged
Many thanks
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12 hours ago
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Great service
Easy,
Quick delivery and well packaged.
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2 days ago
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Givi 45 litre topbox
Ordered a givi blade top box from here fantastic communication on my order status.. quick shipping to UK.. and well packaged box brilliant dealer I highly recomend this place box arrived within a week and I was pleased with the whole process many thanks Louis another happy customer here 👌
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2 days ago
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Good price with fast delivery
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3 days ago
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3 days ago
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Great service and pricing as always
Great service and pricing. Good delivery time. Hassel free transaction.
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3 days ago
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Good product and good comms, well-made items very suitable for motorbike plus when a tracking issue resolved quickly
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3 days ago
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Pannier covers - 5*
Easy to order and dispatched quickly. Great quality product.
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4 days ago
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4 days ago
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Top products at rock bottom prices from Louis
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4 days ago
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5 days ago
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Bought a jet helmet for a great price. Communications were good, it took a fair while to be shipped but all good.
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