louis-moto.co.uk

Reviews:

Excellent as always from Louis, shame about UK delivery costs but this is a result of silly issues in our country. Delivery was still very fast and efficient and the item quality is great for the price.

Great communication and very professional to deal with. Super fast service. A+++++++++ experience.

Quick delivery item excactly as advertised

Items as described...fast delivered...thank you

Really quick, best price on the net.

Sceptical at first from buying outside UK with all the import and customs etc. I contacted Customer Service staff at www.louis-moto.co.uk who informed me all customs / import charges will be refunded. As the item was out of stock and the C.S staff contacted me when it was back in but it sold out before I could order. The C.S staff offered to place a special order for me on full payment. my order placed, 5 days later order is now dispatched to UK. Communications from Louis-Moto C.S staff was impeccable at all stages. UK customs & Parcelforce took around a week for which I paid all customs charges. I sent the customs receipt to Louis-Moto who refunded in full. I received my item the next day via parcelforce, Happy days. Even though the website says:- “Attention! Our Service: We refund any applicable customs charges on your order. So you can be sure there’ll be no unwelcome surprises.Simply place your order and enjoy!” As buying from overseas is a put off due to the unknown UK customs charges I would say having a clear step by step guide aimed at UK customers showing the process and what charges get refunded. I was sceptical myself until I have now completed the process and received all customs charges.

I bought some chopper 3 boots from the company and they came and there gr8 👍 and thats Germany to the UK no issues so I would recommend

Good service Good product Quick delivery

Shipping to UK was quick and best of all no extra costs......excellent service 5 star rating

Individual style of clothes that suits me, without breaking the bank! delivered quickly, good communication...thankyou.

Good product information and secure package and posting. I want my MC accessories to be reliable and certified. By ordering my parts from Louis I have the assurance that they are compliant and type approved for my motorcycle, something which is not always certain with ordering from other online platforms. I can go on European trips, knowing that my lighting etc. satisfy the local safety requirements

Ordered a top box and the proprietary bracket in which to fit the top box for my scooter. Delivery was very fast (4 days) being as I'm in the UK and they ship from Germany. The goods are exactly what I needed and the top box was actually cheaper from these guys than from a retailer in the UK! Would order again and I highly recommend Louis.

Well probably not what you want to hear, initially the cost was a factor, but became a grind. Why you despatched goods very quickly but your advert stated the cost I saw was inc everything duty import fees costs. So I was pleased. Then the problems started shipped very quickly despatched to courier sent to UK then the problems. Went to uk distribution sat there sat there was told I’d get a letter regard reason for hold up. Customs duty no letter arrived id to chase up finally having to pay£128 odds to get delivery got them a week later. As of now 2 weeks still waiting on the refund to my card promised by you staff. To be fair all the problems started in uk. Apart from failure to pay my refund as yet.

Items were fine and as described but there is nothing that mentions the £90 import duties we had to add on to the cost of the product.

Absolutely awesome service from these guys, thoroughly recommended

Prompt delivery. Kept informed.

First class service from Louis Moto. Items delivered were exactly as described - and delivered quickly. Thank you.