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Most relevant positive review
13 Mar 2024
Verified review
Can not fault this company. Although we had problems with the delivery, the fault was solely with Royal Mail's delivery person, who obviously couldn't be bothered to walk a further 200 yards round the corner to post the package through my door, instead took a photo of a house door at another address as proof of delivery and we had to go back numerous times before some one was in, before i could accept my package.
When I spoke to someone at Dr Fox, they were very helpful and tried to sort it for me, but all Royal Mail told them was, that it had been delivered.
It was all a bit of a farce really.
Items packaged in the cheapest Jiffy Bag...the type you can get from Poundland: 10 for £1.
So while in transit from Scotland offered no protection for the contents, so arrived damaged and crushed.
This was not the fault of Royal Mail.
Reached out and spoke to Customer Services, who were great, yet they were let down by the Dispensary and the Dr.
I was sent 2, yes 2 replacement tablets but on this occasion Royal Mail failed to follow simple instructions.
So I did not have adequate Medication to take the full course and as a result had to seek help while overseas.
I did get a refund but all too little too late.
The Dr I was in communication with at Dr. Fox suggested that I could just call my GP and get a prescription all within a day: Not exactly the reality of the current situation within the NHS....
I would not use this Pharmacy again.
Easy to find on the site what we needed and very quick to dispatch.
Took me a while to find how to answer the questions so this could be made a little more obvious
At products arrived, undamaged, and on time. Great service again.
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31 Oct 2023
Verified review
Dr Fox is trustworthy and has the same medical advice as other services but it
supplies medications at great value very quickly.
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30 Oct 2023
Verified review
I don’t know sorry very good service thank you
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30 Oct 2023
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I get what I need quite quickly
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30 Oct 2023
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I had a great experience, fast and friendly service and fast delivery
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30 Oct 2023
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Fast and efficient service as usual
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30 Oct 2023
Verified review
Ordered my prescription on a Sunday and received it on the following Tuesday I believe. Near as damn it quicker than nipping to the chemist and I don't have to talk to people! Quick, reliable and very well priced.