Dr Fox Pharmacy- Logo - reviews

Dr Fox Pharmacy
Reviews:

4,462 reviews in the last 12 months47,186 total reviews  

4.94
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 6 Nov 2012
The Trustmark indicates trustworthy online retailers.
Dr Fox Pharmacy fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

13 Mar 2024
 Verified review
Can not fault this company. Although we had problems with the delivery, the fault was solely with Royal Mail's delivery person, who obviously couldn't be bothered to walk a further 200 yards round the corner to post the package through my door, instead took a photo of a house door at another address as proof of delivery and we had to go back numerous times before some one was in, before i could accept my package. When I spoke to someone at Dr Fox, they were very helpful and tried to sort it for me, but all Royal Mail told them was, that it had been delivered.

Top negative review

15 Jun 2023
 Verified review
On the past 2 months. Past 2 occasions . Been given substandard pill's . Normally delivery in 3 days .. they came in 2 day's.. substandard pills ..
PD
Philip D.
Manchester
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Dr Fox Pharmacy

Sort by  
Latest first
(167)
(3)
(20)
Reset
CS
C S.
London
21 Dec 2023
 Verified review

Trustworthy and straightforward

Easy online questionnaire followed by ordering. Approval the following day and delivery one day later. This is not some dodgy online operation. They can be trusted to provide real medicines.
Report review
20 Dec 2023
 Verified review
Good customer service
Report review
18 Dec 2023
 Verified review
they would not let me repeat my order ? which I need so I go elswhere
Report review
Answer by Dr Fox Pharmacy
19 Dec 2023
Thank you for your review. Our doctors sent messages to explain that prescribing guidelines for the treatment you requested do not permit a repeat within 3 months, and to consult your GP as tests and alternative treatment may be required. Best regards
AH
Alan H.
Norwich
15 Dec 2023
 Verified review
Rude staff
Report review
Answer by Dr Fox Pharmacy
19 Dec 2023
Thank you for your review. I have investigated the communications from our staff and can see they were very courteous. I understand you were upset that Royal Mail misplaced your medication and that delivery problems had been an issue in the past as well. Our staff resolved in all cases.
15 Dec 2023
 Verified review
Ineeded a re-issue of Meds,this was refused. so now I go elsewhere.fair enough?
Report review
Answer by Dr Fox Pharmacy
20 Dec 2023
Thank you for your review. Our doctors sent messages to explain that prescribing guidelines for the treatment you requested do not permit a repeat within 3 months, and to consult your GP as tests and alternative treatment may be required. Best regards
DM
David M.
Purley
12 Dec 2023
 Verified review

Quick service for prescriptions

Always a good service and prescription gets approved and issued with a few days
Report review
11 Dec 2023
 Verified review
Always Quick delivery, I would like to see repeat prescriptions to regular customers to avoid filling the long winded forms .
Report review
10 Dec 2023
 Verified review
Good service, I would recommend this company. The only issue was no order (automatic) conformation.
Report review
7 Dec 2023
 Verified review
Report review
7 Dec 2023
 Verified review
Quick service
Report review
7 Dec 2023
 Verified review

Treatment Tablets

I took the weeks course of tablets & they didn’t stop any symptoms & when I retested my results came back positive. Not happy with this plus the tablets are not the same as what the clinic provide. I will be contacting the seller personally for a refund or replacement of tablets.
Report review
Answer by Dr Fox Pharmacy
7 Dec 2023
Thank you for your review and sorry to hear the symptoms have not subsided. Please note a test can give a positive result for many weeks after treatment. Please consult your regular doctor as you may need additional tests and alternative treatment. All our medicine is genuine, UK licensed and approved, batch tested by quality controllers after manufacture, sourced through regulated supply chains, and posted from our registered UK pharmacy. Tablets may look different as made by different manufacturers but they all contain the same active medication. Our doctors have provided advice directly, and remain available to advise if required.
SL
7 Dec 2023
 Verified review
Efficiency with orders. Collate and publish a poll of user's perceptions of each drug's efficacy. Especially as to the different manufacturers and especially as to the different unbranded versions - all purportedly equal. But is it me that they do not necessarily seem to be equally effective all the time?
Report review
6 Dec 2023
 Verified review
No problem
Report review
5 Dec 2023
 Verified review
fast confidential competitive improves your sex life lady likes the results saving up for next lot
Report review
27 Nov 2023
 Verified review
Report review
27 Nov 2023
 Verified review

Good Service

Very helpful company and communication is always good
Report review
24 Nov 2023
 Verified review
Report review
23 Nov 2023
 Verified review

Treatment refused…

Asked for a treatment and was refused even after I answered to the questions. Suspecting people is not helping them.
Report review
Answer by Dr Fox Pharmacy
23 Nov 2023
Thank you for your review and very sorry we could not help you this time. Our online consultations are set up to provide safe and effective treatment which require honest and accurate responses. We are unable to provide the treatment you are looking for if it is listed for use for another medical problem.
20 Nov 2023
 Verified review
I liked nothing in particular. A service was specified and the stated service was provided. If the promised service was delinquent there would be a need for complaint.
Report review
GC
graham c.
church crookham
17 Nov 2023
 Verified review
decent prices and fast delivery
Report review