Dr Fox PharmacyReviews:
4,490 reviews in the last 12 months47,256 total reviews
Excellent
TrustmarkValid
Top positive review
13 Mar 2024
Verified review
Can not fault this company. Although we had problems with the delivery, the fault was solely with Royal Mail's delivery person, who obviously couldn't be bothered to walk a further 200 yards round the corner to post the package through my door, instead took a photo of a house door at another address as proof of delivery and we had to go back numerous times before some one was in, before i could accept my package.
When I spoke to someone at Dr Fox, they were very helpful and tried to sort it for me, but all Royal Mail told them was, that it had been delivered.
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Top negative review
15 Jun 2023
Verified review
On the past 2 months. Past 2 occasions .
Been given substandard pill's .
Normally delivery in 3 days .. they came in 2 day's.. substandard pills ..
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PD
Philip D.
Manchester
Reviews for Dr Fox Pharmacy
D.
draw ..
staffordshire
24 Feb 2024
Verified review
Not enough time to update my order. They did refund me fully- so 3 stars rather than 1,
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MC
Martin C.
Weston super Mare
23 Feb 2024
Verified review
Reliable quality meds delivered quickly and reasonably.
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5 Feb 2024
Verified review
Easy to order. Product as described. Quick delivery.
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7 Feb 2024
Verified review
Efficient service for initial order and reorder
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27 Feb 2024
Verified review
Postage not great, could defoatch quicker
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11 Feb 2024
Verified review
Always great service 👍
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16 Feb 2024
Verified review
Good prompt service.
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7 Feb 2024
Verified review
Quick response
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1 Mar 2024
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26 Feb 2024
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DM
Donald M.
Dumfries
22 Feb 2024
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15 Feb 2024
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2 Feb 2024
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3 Feb 2024
Verified review
Shop around.... Don't be a loyal customer!
When buying private medicines, Dr Fox claim that they are the best value, trust me they are not... I asked for a price match to which they agreed but am I am still waiting for the difference to be refunded....
My advice shop around... loyalty doesn't matter... remember you can be a loyal customer but the loyalty is rarely paid back!
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Answer by Dr Fox Pharmacy
3 Feb 2024
Thank you for your review. I can confirm that the price match was honoured and the price you paid was adjusted to reflect this. Kind regards
AH
Alan H.
Norwich
5 Feb 2024
Verified review
Another disappointment had two wait two day four my package came ,
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Answer by Dr Fox Pharmacy
6 Feb 2024
Thank you for your review. In this instance you ordered on a Sunday, the item was posted on the Monday, and delivered on the Tuesday. This is the 8th negative review of our service you have posted in the last 2 years, and we are unsure why you continue to make repeated orders? We acknowledge there have been issues in the past with Royal Mail deliveries to your address and we have switched to using a specialist courier for your account (at our expense). Other than suggesting using an alternate online pharmacy service which hopefully you will find less disappointing, there is not much more we can do to meet your needs. Best regards
PS
Paul S.
Northampton
19 Jan 2024
Verified review
Repeat order
Like: UK based; easy to order; good product range; rapid service; quick and discreet delivery.
Dislike: rather expensive; dispensing charge.
Used before and probably will use again.
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CE
Claudine E.
Winslow, Buckingham.
5 Jan 2024
Verified review
Peace of mind…
It is good to be able to keep medication available, for a recurring condition.
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8 Jan 2024
Verified review
Helpful and straightforward
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29 Jan 2024
Verified review
Excellent thank you.
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10 Jan 2024
Verified review
All good
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