Dr Fox PharmacyReviews:
4,787 reviews in the last 12 months45,319 total reviews
Excellent
TrustmarkValid
Top positive review
14 Jan 2023
Verified review
Reasonable prices, quick despatch & delivery despite the worst efforts of Royal Mail and their abysmal postal service.
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Top negative review
6 Dec 2022
Verified review
These Sildenafil tablets have been hit and miss for me - they are certainly not a cure all. First night I ended up taking 150mg - even though I ordered 100mg tablets, I split them all into 50mgs. There reason I took 150mgs was because I could feel nothing happening, and it didn't, until the next day when I had serious heartburn, but I was feeling aroused like I had not for a while.
The next morning, there was no problem getting 'erect', and then a few days later, I took 100mg about 6 hours before, and had no problem performing. A few days later I took another 100mg about 6 hours before, and again nothing happened, so that's what I say about hit and miss.
These Sildenafil tablets certainly do 'something', but they cannot be relied upon for me. Just watch out for the heartburn if taking 100mg & above, as it can be harsh for the day after.
I'll continue to use them, as they definitely do something, but just not always, but there is definitely something there - albeit I expected more.
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Reviews for Dr Fox Pharmacy
9 days ago
Verified review
Treatment refused…
Asked for a treatment and was refused even after I answered to the questions. Suspecting people is not helping them.
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Answer by Dr Fox Pharmacy
9 days ago
Thank you for your review and very sorry we could not help you this time. Our online consultations are set up to provide safe and effective treatment which require honest and accurate responses. We are unable to provide the treatment you are looking for if it is listed for use for another medical problem.
PH
Peter H.
Canterbury
29 Oct 2023
Verified review
Daily Meds
Unfortunately i swotched to Dr Fox from a mainstream chemist, the same type of meds provided did not work?
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Answer by Dr Fox Pharmacy
29 Oct 2023
Hello, very sorry to hear you are not happy with your order. Please be assured that all our medicine is genuine, UK licensed and dispensed by our UK registered pharmacy. We will contact you directly to resolve this for you. Kind regards
4 Oct 2023
Verified review
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5 Sept 2023
Verified review
The last order didn't work out for me so I'll be reverting back to the original product
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30 Sept 2023
Verified review
2 maybe 3 tablets out of each order of 16 haven't worked so very disappointing.
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Answer by Dr Fox Pharmacy
2 Oct 2023
Thank you for your review. We will make contact with you directly to resolve this issue.
7 Sept 2023
Verified review
Dr Fox has not replied to my Message.
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Answer by Dr Fox Pharmacy
7 Sept 2023
Hello. Thank you for your review. We are very sorry we have checked your account and the emails and do not appear to have received any. Please do not hesitate to contact us at info@doctorfox.co.uk and we will resolve any issues as quickly as possible. Best regards
SÓ
Stiofán Ó.
Belfast
9 Aug 2023
Verified review
I had a problem with a delivery. It took them far too long to admit that they were to blame. They sent me an item that I didn't ask for and then tried to insist that I pay for it and wasn't entitled to me money back. Completely unacceptable.
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Answer by Dr Fox Pharmacy
10 Aug 2023
Hello. Thank you for your review, we are very sorry to hear that you were not happy with our service. Your order (repeat) was placed on 25th July, despatched on the 26th July and delivered on the 27th. I have checked all our message points and unfortunately cannot find any correspondence from yourself. We will contact you directly to resolve any issue you have . Best regards
6 Dec 2022
Verified review
Hit and Miss For Me...
These Sildenafil tablets have been hit and miss for me - they are certainly not a cure all. First night I ended up taking 150mg - even though I ordered 100mg tablets, I split them all into 50mgs. There reason I took 150mgs was because I could feel nothing happening, and it didn't, until the next day when I had serious heartburn, but I was feeling aroused like I had not for a while.
The next morning, there was no problem getting 'erect', and then a few days later, I took 100mg about 6 hours before, and had no problem performing. A few days later I took another 100mg about 6 hours before, and again nothing happened, so that's what I say about hit and miss.
These Sildenafil tablets certainly do 'something', but they cannot be relied upon for me. Just watch out for the heartburn if taking 100mg & above, as it can be harsh for the day after.
I'll continue to use them, as they definitely do something, but just not always, but there is definitely something there - albeit I expected more.
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Answer by Dr Fox Pharmacy
8 Dec 2022
Thank you for your review and very sorry to hear the tablets were not always successful for you. Patients with a particular brand preference of sildenafil can have this noted on their account. All medicine supplied is UK licensed and subject to quality control checks from manufacturers. Please note 100mg is the maximum dose in 24 hours and should not be exceeded. Our doctors are available to discuss any issues if necessary. Unwanted medicine may be returned for a different brand or refund as required.
PD
Philip D.
Manchester
15 Jun 2023
Verified review
On the past 2 months. Past 2 occasions .
Been given substandard pill's .
Normally delivery in 3 days .. they came in 2 day's.. substandard pills ..
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Answer by Dr Fox Pharmacy
15 Jun 2023
Hello. Thank you for your review. We are very sorry to hear this. Sorry to hear this medicine has not worked for you. If the medicine did not work, please consult your regular doctor as you may need tests and alternative treatment. All our medicine is genuine, UK licensed and approved, and posted from our registered UK pharmacy.
If you would like to return we will happily exchange for a different brand. . Best regards
1 Apr 2023
Verified review
Very poor service! A much needed medication was reviewed by their pharmacist and the order was initially accepted. It should have been dispatched (according to their terms), the same or next day, but for some reason that failed to happen. When I contacted them the following day, another pharmacist with no attempt to contact me, simply cancelled my previously accepted order. I queried this and after some back and forth, it was due to poor training on their side (the second pharmacist mistakenly thought the medication should not be used for the virus I had), they were wrong and when they realised their mistake, they said, 'well, it won't get there in time now'. Very unhappy about the whole service. They left me in the lurch due to poor dispatch times, poor staff training and they made no attempt to make good on any of this afterwards.
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Answer by Dr Fox Pharmacy
27 Apr 2023
Thank you for your review and very sorry to hear the service provided was not satisfactory. The medication in question is supplied as a 'stand-by' medication from Dr Fox pharmacy, to keep ready for when ready - and not for immediate use as it may take several days to arrive by post. This information is provided prior to making an order. With best regards
19 Dec 2022
Verified review
Placed an order with Dr Fox on the 5th December. Approved same day with a Royal Mail tracking number. Unable to access the tracking number until Friday 16th December when it advised it would be delivered the next working day which is Saturday according to the Royal Mail website. Finally arrived this evening Monday 19th December, 14 days after approval. Not good enough. I suggest you identify an alternative postal courier until the Royal Mail gets their act together.
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Answer by Dr Fox Pharmacy
28 Dec 2022
Thank you for your review and very sorry for the extensive delay in receiving your order. Items are sent Tracked 24 which should have a prioritised service during the strike action. We hope Royal Mail will start to function as usual in the New Year.
11 Jul 2023
Verified review
Despite ordering and packing meeting the published shipping deadline, my order wasn't picked up when said to be ready, so this delayed attempted delivery by 24 hrs to a day I couldn't be at home and i then had to chase after it. Not very pleased about that. Otherwise ordering processes were fine.
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1 Feb 2023
Verified review
The medication ordered for a holiday arrived too late, after we had left. Tracking the order, it went first to Glasgow and then to Chelmsford and yet we live on the Isle of Wight. A UK tour was not helpful
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Answer by Dr Fox Pharmacy
1 Feb 2023
Hello. Thank you for your review. Your order was made on the 16th, despatched on 17th and delivered on 19th. We do state that delivery is 1-2 days, however if quicker delivery is required, please do contact us. Best regards
9 Jun 2023
Verified review
Useless brandThis is the second time you’ve sent me…
This is the second time you’ve sent me this brand and they’re useless.
I’ll be shopping around next time.
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Answer by Dr Fox Pharmacy
9 Jun 2023
Thank you for your review and very sorry to hear you were not satisfied with the medicine supplied. Patients with a generic brand/manufacturer preference can have this noted on their Dr Fox account. Unwanted medicine may be returned for refund or replacement brand/manufacturer. All medicine supplied is UK licensed. Our customer service team will contact you directly.
4 Jan 2023
Verified review
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14 Dec 2022
Verified review
The ordering process was easy, the goods have always been excellent as is the cost. However the delivery was not so good. 12 days to arrive. Yes, the postal strike was the cause, have decided unless in the future they use DPD or someone more trustworthy will not be making any subsequent orders
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Answer by Dr Fox Pharmacy
14 Dec 2022
Thank you for your review and very sorry about the delay in receiving your order. Your order was posted the day after it was made using Royal Mail's Tracked 24 service, which should be prioritised during the strikes, and 12 days delay is unusual. For urgent items we have also been using DPD however their service, and other courier services, is also now limited due to the surge in volumes because of the Royal Mail strikes. Many of the items we supply are available from local pharmacies without a prescription, if needed urgently.
7 Dec 2022
Verified review
the delivery options are absolutely abysymal.
having to sign for something whereby i am not in or have to make time to be in is ridiculous. Then compounded by the royal mail strike whereby delivery is hit or miss.
they must change policy or i will change
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Answer by Dr Fox Pharmacy
7 Dec 2022
Thank you for your review and very sorry to hear about the delays in your delivery. Items are posted using Royal Mail's Tracked 24 service and usually arrive in 1-2 days, however the Royal Mail strikes have been very frustrating for everyone for which we apologise. If an item is undelivered it can be collected from a local Royal Mail depot.
2 Apr 2023
Verified review
despite being a regular customer I was charged extra for another prescription when I wished to double the mg of my medication. Also the tablets they sent were quite large and round and harder to swallow than original 50mg ones.
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Answer by Dr Fox Pharmacy
27 Apr 2023
Thank you for your review and very sorry to hear you were not happy with the service. All orders including repeat orders are reviewed by a doctor and incur a small prescription fee. Dr Fox prices are usually much lower than other online pharmacies. Generic medicines supplied can change due to availability from manufacturers. Patients with a generic manufacturer/brand preference can have this noted on their Dr Fox account. Unwanted medicined may be returned for a full refund.
16 Jul 2023
Verified review
Not worthy . Disappointing and waste of time
A doctor who doesn’t listen but jumps into conclusions and makes decisions based on nothing.
Very disappointing and waste of time. I wouldn’t recommend this to anyone.
Totally waste of time not worth it.
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Answer by Dr Fox Pharmacy
17 Jul 2023
We provide treatments for over 18s only, to access treatment for under 18s we suggest contacting your GP or local pharmacy.
17 Jun 2023
Verified review
Last orderd tadalafil from medexpress they were fine
Saw they were cheaper at dr fox
The box was different and they don't work as far as I am concerned they are fake tablets
Going back to medexpress
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Answer by Dr Fox Pharmacy
19 Jun 2023
Thank you for your review and very sorry to hear you were not satisfied with the tadalafil supplied. Patients with a specific generic tadalafil brand/manufacturer preference can have this noted on their account. All medicine supplied is UK licensed and approved, and unwanted medicine can be returned for a refund. Our customer service team will contact you directly.