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Top positive review
13 Mar 2024
Verified review
Can not fault this company. Although we had problems with the delivery, the fault was solely with Royal Mail's delivery person, who obviously couldn't be bothered to walk a further 200 yards round the corner to post the package through my door, instead took a photo of a house door at another address as proof of delivery and we had to go back numerous times before some one was in, before i could accept my package.
When I spoke to someone at Dr Fox, they were very helpful and tried to sort it for me, but all Royal Mail told them was, that it had been delivered.
Waste of time, put an order in and got declined for some cream.
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Answer by Dr Fox Pharmacy
6 days ago
Thank you for your review and very sorry we could not source the item you requested. All the pharmacy suppliers we work with do not currently have any stock, so we had to refund your order.
7 days ago
Verified review
Annoying delivery process.
All deliveries come as “signed for” which means 2 weeks later my item is floating around with Royal Mail as I am always at work when try and deliver. Unfortunately despite being great value can’t recommend Dr Fox because you don’t actually get what you’ve paid for!
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Answer by Dr Fox Pharmacy
7 days ago
Thank you for your review and very sorry you find the delivery process annoying. Signed-for delivery protects children and pets at addresses from potential harm. If you have neither you can request items are sent without requiring a signature. Items can also be posted to work addresses if preferable. Undelivered items are refunded or reposted whichever is preferred.
7 days ago
Verified review
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11 days ago
Verified review
Claim to discreet anonymised packaging.
The only complaint is that while packages from Dr Fox are supposedly discreet and anonymised with respect to the sender, the abbreviation ‘drfx’ and the return address doesn’t take a genius to unpick. So how about removing drfx and having a PO Box number?
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13 days ago
Verified review
Never a problem
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5 May 2024
Verified review
Quick delivery. Good product. More expensive to other pharmacie.
The whole process felt easy and safe…with follow up emails incase there were any issues. Will deal again, many thanks
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3 May 2024
Verified review
Probably won’t use again.
Unlike in a previous occasion we used Dr Fox this time we had to produce identity before receiving the Malarone. It seemed an unnecessary part of the order process and was cumbersome delaying the receipt of the medication. Probably won’t be using them again.
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Answer by Dr Fox Pharmacy
3 May 2024
Thank you for your review and very sorry for the inconvenience of the identity verification process - it is only required to be completed once. All online pharmacies will have some form of identity check procedure. Best regards
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