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Top positive review
13 Mar 2024
Verified review
Can not fault this company. Although we had problems with the delivery, the fault was solely with Royal Mail's delivery person, who obviously couldn't be bothered to walk a further 200 yards round the corner to post the package through my door, instead took a photo of a house door at another address as proof of delivery and we had to go back numerous times before some one was in, before i could accept my package.
When I spoke to someone at Dr Fox, they were very helpful and tried to sort it for me, but all Royal Mail told them was, that it had been delivered.
Like: UK based; easy to order; good product range; rapid service; quick and discreet delivery.
Dislike: rather expensive; dispensing charge.
Used before and probably will use again.
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14 Jan 2024
Verified review
Reasonable Service
Nice website, good price.
Slow delivery even allowing for 1 day extra bank holiday in Scotland where pharmacy is based.
Apart from that a reasonable service.
Easy online questionnaire followed by ordering. Approval the following day and delivery one day later. This is not some dodgy online operation. They can be trusted to provide real medicines.
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20 Dec 2023
Verified review
Good customer service
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18 Dec 2023
Verified review
they would not let me repeat my order ? which I need so I go elswhere
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Answer by Dr Fox Pharmacy
19 Dec 2023
Thank you for your review. Our doctors sent messages to explain that prescribing guidelines for the treatment you requested do not permit a repeat within 3 months, and to consult your GP as tests and alternative treatment may be required. Best regards
Thank you for your review. I have investigated the communications from our staff and can see they were very courteous. I understand you were upset that Royal Mail misplaced your medication and that delivery problems had been an issue in the past as well. Our staff resolved in all cases.
15 Dec 2023
Verified review
Ineeded a re-issue of Meds,this was refused. so now I go elsewhere.fair enough?
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Answer by Dr Fox Pharmacy
20 Dec 2023
Thank you for your review. Our doctors sent messages to explain that prescribing guidelines for the treatment you requested do not permit a repeat within 3 months, and to consult your GP as tests and alternative treatment may be required. Best regards
14 Dec 2023
Verified review
I placed order. It was approved, later got emailed, cancelled. I think shortages.
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Imported Reviews
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