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Top positive review
13 Mar 2024
Verified review
Can not fault this company. Although we had problems with the delivery, the fault was solely with Royal Mail's delivery person, who obviously couldn't be bothered to walk a further 200 yards round the corner to post the package through my door, instead took a photo of a house door at another address as proof of delivery and we had to go back numerous times before some one was in, before i could accept my package.
When I spoke to someone at Dr Fox, they were very helpful and tried to sort it for me, but all Royal Mail told them was, that it had been delivered.
Rude staff don’t answer the telephone ,they have shut my account down with no refund,
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Answer by Dr Fox Pharmacy
14 Mar 2024
Unfortunately we are now unable to provide service to your address as we seem to have multiple issues with deliveries, resulting in significant losses incurred (full refunds are issued every time). We want to ensure we can maintain our usual high standards, including delivery, which appear to have not been upheld for your previous orders. Apologies for this, we would suggest using an alternative online pharmacy supplier, or to contact your usual GP. Our staff are available by phone Mon-Fri 9am-5pm.
Like: UK based; easy to order; good product range; rapid service; quick and discreet delivery.
Dislike: rather expensive; dispensing charge.
Used before and probably will use again.
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2 Feb 2024
Verified review
Their website is better than others , easy to access, their products are cheaper and quality than most pharmacies and they have fast delivery services
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5 Feb 2024
Verified review
Very easy and efficient process and quick delivery. I have only used for one product so only rating 4 stars to reflect my own experience.
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5 Feb 2024
Verified review
Easy to order. Product as described. Quick delivery.
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