Kelvin Power ToolsReviews:
1,517 reviews in the last 12 months11,699 total reviews
Excellent
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Top positive review
1 Aug 2023
Verified review
Quick service, i had upgraded to 4ah batteries but they sent the standard 2.5ah out with it. An easy mistake to make has the box does not state the ah on them. An email on the evening of delivery was sent and i had a phone call the next morning at 7.45am with an apology. The correct ones where delivered the next morning and original ones collected. Fantastic service i will definitely be using Kelvin power tools in the future. Plus the prices are good, better service and prices than I.T.S who i normally use.
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Top negative review
19 May 2023
Verified review
Eddie is an outstanding member of your staff. Always happy to help and good sales guy.
Last visit I was made aware from a new guy that you won’t be taking any repairs in for 3 month. Very poor service. Back log is the reason. Start more staff or look at your holiday structure which I’m sure you’d aware there is an issue. You are going to loose a lot of custom with this decision but then I’m guessing you don’t care. Change in service since the buy out with isn’t a positive reveiw. Sad given the service I used to get.
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Reviews for Kelvin Power Tools
7 days ago
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8 days ago
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Great service, good value, recomend.
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8 days ago
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Kelvin Power Tools provided an outstanding service. Their website is easy to use and the items I was considering were described in detail, so I was able to make an informed decision. I ordered over the weekend, so my item was promptly dispatched on the Monday and delivered on Tuesday well-packaged and as described. The prices are extremely competitive, too. Thank you!
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8 days ago
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Product was available at a great price, delivered within 48 hours undamaged, Scottish company keeping Scotland moving, highly recommended.👍👍👍
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8 days ago
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8 days ago
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IB
IAN B.
ABERDEEN
8 days ago
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Great Company
I got a great product at a great price, and aftersales were great, I would recommend this company to anyone.
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8 days ago
Verified review
Great product range and competively priced.
Great service have no faults with service received.
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8 days ago
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Good web site, great service. No fuss and all items arrived when stated 👍🏻
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8 days ago
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Guide Bush
The guide Bush was reasonably priced next working day delivery before 1pm isn't if you order on a Saturday even if order first thing arrived. Arrived Tuesday before 1pm and was very expensive but I had the job done by 1pm but happy with the service
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Answer by Kelvin Power Tools
8 days ago
Hello. Thank you for your review. We can only dispatch an order during our working hours which are Monday-Friday 7.30am-4.30pm. You placed your order at 6.34am on Saturday 27th April when we were closed for the weekend. You chose next working day before noon delivery at the checkout, so your order was dispatched on the Monday when we repoened and you received it at 10.27am on the Tuesday, which is the next working day before noon. This is explained throughout our website and at the checkout when you're choosing your delivery.
10 days ago
Verified review
Fast delivery time.
Fast delivery time, good price and the Hikoki charger arrived in perfect condition. So annoying to get items that have been knocked about, so good experience.
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11 days ago
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11 days ago
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Quick and efficient order and delivery
Very easy order. Quick to respond and dispatch. Notification was updated and the parcel arrived well wrapped .
Impressive and would recommend .
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11 days ago
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Great service, delivery was very quick and very happy with drill, 2nd time I've ordered best price and highly recommended.
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11 days ago
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11 days ago
Verified review
Fast response well pleased.Good job people
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11 days ago
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Great shop
Fast delivery and updates thank you.
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11 days ago
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Great prices and great fast service.
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12 days ago
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What’s not to like!
Very easy to find what I needed and order. Excellent price and swift delivery.
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12 days ago
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Fast efficient service and goods arrived well packaged
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