Kelvin Power Tools- Logo - reviews

Kelvin Power Tools
Reviews:

1,519 reviews in the last 12 months11,699 total reviews  

4.95
Excellent

Trustmark
Valid

Includes Buyer Protection

Certified since: 13 Jun 2013
The Trustmark indicates trustworthy online retailers.
Kelvin Power Tools fulfils all Trusted Shops quality criteria, including
  • Verified identity
  • Encrypted data transfer
  • Clear ordering process

Trusted Shops Buyer Protection

This company offers Trusted Shops’ buyer protection up to £2,500. Find out how this secures your transaction.

Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Top positive review

1 Aug 2023
 Verified review
Quick service, i had upgraded to 4ah batteries but they sent the standard 2.5ah out with it. An easy mistake to make has the box does not state the ah on them. An email on the evening of delivery was sent and i had a phone call the next morning at 7.45am with an apology. The correct ones where delivered the next morning and original ones collected. Fantastic service i will definitely be using Kelvin power tools in the future. Plus the prices are good, better service and prices than I.T.S who i normally use.

Top negative review

19 May 2023
 Verified review
Eddie is an outstanding member of your staff. Always happy to help and good sales guy. Last visit I was made aware from a new guy that you won’t be taking any repairs in for 3 month. Very poor service. Back log is the reason. Start more staff or look at your holiday structure which I’m sure you’d aware there is an issue. You are going to loose a lot of custom with this decision but then I’m guessing you don’t care. Change in service since the buy out with isn’t a positive reveiw. Sad given the service I used to get.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Kelvin Power Tools

Sort by  
Latest first
(1467)
(6)
Reset
2 days ago
 Verified review
Happy with the product, packaging and prompt delivery. Very happy customer
Report review
2 days ago
 Verified review
Same product cheaper than amazon. Well packaged & quick delivery to my work address. Came with a 2 pin euro-plug & I purchased a 3 pin adaptor plug. All good.
Report review
3 days ago
 Verified review
Report review
4 days ago
 Verified review
Report review
4 days ago
 Verified review
Good quick service
Report review
4 days ago
 Verified review
Report review
4 days ago
 Verified review

Very Impressed.

Easy Ordering. Amazingly fast delivery. Very impressed.
Report review
5 days ago
 Verified review

Outstanding service

I have used Kelvin Power tools over the last few years and have received outstanding service each time. The prices are not always the lowest but the level of service is worth the small difference.
Report review
5 days ago
 Verified review
Great company to buy tools from.Prices are good and always delivered on time. Both Kelvins and the courier communication via email and message is excellent. Will always use them.
Report review
5 days ago
 Verified review
Report review
5 days ago
 Verified review
delivery time , the goods and packaging all excellent
Report review
5 days ago
 Verified review
I would just like to thank the staff who arranged for our new generator for the very next day, it arrived in good time & we are delighted.
Report review
6 days ago
 Verified review
Report review
6 days ago
 Verified review
Report review
6 days ago
 Verified review
Report review
6 days ago
 Verified review

Good choice at reasonable cost

Good choice at reasonable cost, when dad gets its wrong they sort out and get delivery changed to where it was needed
Report review
6 days ago
 Verified review
Product was defective and I had to pay for return postage to receive a refund.
Report review
Answer by Kelvin Power Tools
5 days ago
Hello. Thank you for your review. I've spoken to our sales team and your return wasn't logged as faulty, which is why you weren't refunded for your return shipping cost. Our apologies for this. Shirley is going to give you a call to arrange your refund. On a side note, you said that you were using the battery with your lawnmower. The battery is part of Bosch's Professional range and the lawnmower is part of Bosch's DIY range, which is likely why the battery wasn't working properly. You said "I have contacted Bosch (0344 736 0109) who advised that all Bosch 36V batteries work with all Bosch power tools and garden appliances". While they may work with one another, they aren't designed for use with one another. Bosch have told us that Bosch Professional batteries should only be used with Bosch Professional machines and improper use will void the battery's warranty. It states this on our product page for the battery. However, we still accepted your return and refunded you, which most dealers wouldn't do.
7 days ago
 Verified review
Report review
7 days ago
 Verified review
I ordered it arrived and it was the right thing !
Report review
7 days ago
 Verified review

Recommend

No issues delivered when said
Report review