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Fundsback - Refund Your German Pension Contributions
Reviews:

24 reviews in the last 12 months95 total reviews  

4.96
Excellent
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Reviews for Fundsback - Refund Your German Pension Contributions

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25 Aug 2023
 Verified review

Easiest and most effective way to recover your German pension.

Excellent communication, effective results, and able to deal directly with the challenges the Bundespost and the Pensions Amt present. Very reasonably priced.
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Answer by Fundsback - Refund Your German Pension Contributions
28 Aug 2023
Thanks for your review!
16 Aug 2023
 Verified review
Everything was very clear from the beginning about the times and prices.
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Answer by Fundsback - Refund Your German Pension Contributions
22 Aug 2023
Thank you! We are glad that you are satisfied with our service.
4 Feb 2023
 Verified review

Super easy

They handled everything for me and overall it was super easy. They were responsive when I had questions, and I didn't have to write any lengthy letters in German myself, which is all totally worthy of five stars. But just to know for the future, notaries in the US aren't lawyers like in Germany, so they're very limited in their scope and authority. This meant that the notary I went to was initially very confused about what I was actually asking for (since "verifying my identity" isn't something she could technically do). We came up with a solution that involved a handwritten attestation scrawled across the photocopy of my ID with my signature (or something like that), and I got the documents notarized, but even so I wasn't certain that what I was mailing in was actually sufficient for the German authorities, and the notary didn't know either. It would have been nice to feel more confident about what I was sending in, but I'm not sure what Fundsback could really do to help that.
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Answer by Fundsback - Refund Your German Pension Contributions
26 Feb 2023
Hi Tomo, thanks for your very detailed comment. We appreciate that so much. BR Christian
11 Dec 2022
 Verified review

Simple process, Good communication along the way

The good: Clear and simple instructions; Quick email communications; 5 months for the entire process; Reasonable fee. Things that could have gone better: (1) The biggest step was to send a bunch of documents via UPS, and I didn’t get confirmation of those documents arriving safely until I actively emailed and asked. (2) Once everything was done and I was told the money would be transferred in a few days, it wasn’t, and that was a little stressful. When I emailed to ask what’s up, the matter was handled quickly—some more info about my bank account was needed. Then a few days later the funds were transferred to my account successfully. All in all, I was very happy with Fundsback, and would definitely recommend it to others who worked in Germany temporarily like me. Of course, I wish I didn’t have to use a service like this, and that the German system made things simpler for foreigners to begin with.
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6 Feb 2023
 Verified review

Good experience.

The team are very supportive and professional. They replied my emails quickly. During the process I did not have any trouble with the team and got the money easily. The fee is acceptable for the service they provide. The only thing was it take about 9 months to finish because of the goverment office. I would recommend Fundsback for the person who wants to do it easily and quickly. Thank you very much for your work.
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Answer by Fundsback - Refund Your German Pension Contributions
26 Feb 2023
Thank ou Dat, and we try to get better every day. BR Christian
31 Jan 2023
 Verified review

Fundsback's service is well worth it!

Christian Haas and Fundsback made applying for and receiving my German Pension money, easy and painless. The entire process was a few simple forms and the wait time was a few months. Compared to knowing the headache I would have had applying on my own, the amount paid for their services was worth it. I highly recommend to any expat that needs the assistance and hassle free service!
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20 Jan 2023
 Verified review

Fundsback team is a team of professionals

Fundsback team handled my case promptly and professionally. I thought it would take longer time and the process itself will be complicated. However, everything was smooth and logical. I did get my German pension refunded with the kind help of this company. I am grateful and satisfied with the quality of their services.
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29 Jun 2023
 Verified review

Fundsback: Top class customer experience

The Fundsback Team has helped me claim my German pension. The team is highly professional, guided me step-by-step and made the process seamless and smooth. The team followed-up regularly to ensure that there are no roadblocks in the process. I highly recommend their service.
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Answer by Fundsback - Refund Your German Pension Contributions
29 Jun 2023
Thank you for your positive and detailed feedback! We wish you all the best!
18 Feb 2023
 Verified review
The process was smooth and simple, funds were collected and delivered to my bank account in Canada. From start to finish took about 7 months. It wasn't always clear to me how things were progressing. It would probably be worth emailing them once a month to check on progress.
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Answer by Fundsback - Refund Your German Pension Contributions
26 Feb 2023
Hello S., thank you very much for your review. We try to make the process clear from the beginning and we respond to every customer inquiry immediately. But we are taking your comment and will continue to work on our processes. Thank you very much. Christian from FB
15 Feb 2023
 Verified review

Easy, fast and excellent service

The team at Fundsback answered all my questions and made the process extremely streamlined. I submitted my request at the end of November 2022 and received my pension contribution refund very quickly. I am very grateful for the fantastic service from Rene and team.
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Answer by Fundsback - Refund Your German Pension Contributions
26 Feb 2023
Hi Rachel, thank you so much for your rating. Best regards Christian from FB
5 Jul 2023
 Verified review

Easy to approach, follow up and english support

I was thinking about whether will I get my pension back, but the documentation, communication, and English support from Funds back was amazing. Today I was notified by my Indian bank about Foreign remittance. Thank you funds back team for all the support. Danke.
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Answer by Fundsback - Refund Your German Pension Contributions
17 Jul 2023
We value your review! Best wishes!
12 Apr 2023
 Verified review

Easy, efficient and stress free pension money claim

The guys were extremely efficient. They provided great support, detailed explanation of the process and required documents. Great communication in English and quick feedback over email. I would highly recommend them. Easy and stress free tax return.
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Answer by Fundsback - Refund Your German Pension Contributions
29 Jun 2023
Thank you for your positive and detailed feedback! We wish you all the best!
25 Jan 2023
 Verified review

Very efficient

The process was very easy and efficient. I was skeptical initially, but the team answered all my questions and guided me through the process. It took a few months, but eventually, with all the right documentation, I received payment from the DRV.
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10 Jan 2023
 Verified review
Thank you very much from Ghana. You got my pension contributions back very quickly and without complications. Great work, keep it up and I will gladly recommend you to my friends and old colleagues.
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12 Apr 2023
 Verified review

Excellent service!

Smooth process, great value and excellent customer service. The team guides you through the entire pension refund process, answering questions promptly and requires minimal effort.
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Answer by Fundsback - Refund Your German Pension Contributions
29 Jun 2023
Thank you for your positive and detailed feedback! We wish you all the best!
12 Jan 2023
 Verified review

Funds back for sure

Fundsback is absolutely worth recommending. It makes the refund process really easy, Fundsback made everything easier for me and I didn't have to do anything. Ashwini K. from India
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21 Dec 2022
 Verified review

Recover your German pension

Excellent service, clear and timely communications, friendly and responsive staff. Highly recommend them to anyone who wants the easiest path to recovering their German pension.
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5 Dec 2022
 Verified review

Hassle free!!

I from India was able to get my pension fund within 3 months!! Signed few docs and they will provide us step by step process to complete the transaction. Trusted service!!
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28 Mar 2023
 Verified review

Thank you, Fundsback!

Great team that's easy to communicate with. It's a complex process retrieving your pension funds, but they are very flexible and understanding.
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Answer by Fundsback - Refund Your German Pension Contributions
29 Jun 2023
Thank you for your positive feedback! We wish you all the best!
27 Dec 2022
 Verified review

Good service

Thank you very much from Ukraine for helping me to get my pension contributions back. Great work, keep up the good work and thank you very much.
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