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Top positive review
16 Jan 2024
Verified review
Waited for a good while for these to come back in stock. I had them before and they were the best I ever had. I have been wearing a wig for over 40 years and tried many different ones before. They were well worth the wait. So comfortable and soft.
I was sent a faulty item. There are hair missing at the temple. I ordered her especially for New Years eve so asked if it could be exchanged at their branch as it was only days before the occasion but wasn't allowed to do that. So now I'm stuck with her and need to be careful not to put hair away. I spent so much on a wig not to need to worry about such things. Overall not a good experience as wigs should be inspected before being sent. On top of that she looked like she was being used as a tag inside cap wasn't looking perfectly clean so I would speculate that she was being returned before by someone else and instead being removed from stock or fixed was sold again with hopes that the next person would not return it. Overall not a good experience.
I ordered a wig and it was delivered promptly and well packaged. Unfortunately, the style was not to my liking and I had to return for a refund. Awaiting same and will order another wig when I find what I am looking for.
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12 Aug 2023
Verified review
High prices
Perhaps you could review your prices a little. My friend in USA used to send them to me. I know there are taxes etc but still a lot compared with $39 I used to pay her
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18 Jun 2023
Verified review
I am delighted with my wig especially after having awful problems with another company I'd purchased from. This wig is just what I wanted so I'm really pleased. The good thing was that if it hadn't been right I could have returned it which was not the case with the other company. Certainly if I need another wig I will definitely return to Natural Image
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20 Jun 2023
Verified review
I ordered the Vikki wig... PETITE. in Soft Silvery Moon.
This fitted my small head perfectly. I am new to wearing wigs and have tried others with no luck. I was beginning to lose my hair with bald patches and wore turbans.
It feels very comfortable and have had nice comments.
It doesn't look wiggy.
I chose a colour the same as my own.
Thank you.
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13 Aug 2023
Verified review
My first time purchasing from natural image
My first time purchasing from natural image and I found them very helpful.The wig I received didnt suit me so I returned it and was refunded quite quickly.I have since purchased a topper which is yet to arrive but I feel assured that any questions I have will be dealt with professionally.
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18 Sept 2023
Verified review
I bought Hot Hair hairpieces in Ice Blonde. Although the colour is OK I would have preferred lighter blonde highlights in it as hair is not normally one shade.
Easilocks has a lighter shade of Ice Blonde and I have had my hair coloured by a hairdresser to match in with its Ice Blonde.
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3 Sept 2023
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Happy customer
Ordered the Ruby wig. It was delivered within delivery time stated on web site. I am more than pleased with it. It has had rave reviews from friends and acquaintances who cannot believe it is a wig. Can recommend Natural Image wigs. Great service, good Web site.
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5 Jul 2023
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beautiful wig
This hair piece is a lovely style and good quality. So far it appears to maintain the texture and style.
The hair products are also impressive. I have followed the instructions for care and maintenances, so I`ll wait and see how it will look after the next wash.
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22 Sept 2023
Verified review
Very happy customer.
The quality of the wig was really good. Friends and acquaintances could not believe it was a wig. The delivery was quicker than I expected, less than a week. Wig was packed in a nice box with full instructions on washing, combing etc.
One very happy customer.
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8 Aug 2023
Verified review
First class customer service
Order was quickly delivered. Packaging secure and contents well presented. Unfortunately, the item did not suit me and had to return. Refund given without any question or hesitation. Can thoroughly recommend this organisation and will use again.
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29 Nov 2023
Verified review
I have bought several high quality wigs from Natural Image. Their despatch is prompt and the one time I needed customer service because of a delay in my order (due to covid causing manufacture and delivery problems) I was refunded immediately.
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18 Sept 2023
Verified review
Very good quality product and fits well. It looks very good and natural plus it's able to be styled and/or blow dried. Delivery was very good considering it was ordered from across the pond. Very pleased with the service and the products.
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14 Sept 2023
Verified review
Have been a customer for many years Great choice and delivery is pretty quick even for styles which have to come from the US. Easy ordering process.The only negative is that you don't get notified when your order has been despatched.
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12 Nov 2023
Verified review
Good choice
I've ordered several items from Natural Image and they've always been delivered quickly, or when advised. Well wrapped. Paperwork enclosed and always the opportunity to return items in the unlikely event of it being necessary.
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2 Dec 2023
Verified review
A good company to deal with.
The item was a little later being delivered than I expected, beyond the quoted 14 days. Good delivery notification
It would be so useful if colour swatches could be available, on loan or for a small price.
A good returns policy.
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