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Top positive review
16 Jan 2024
Verified review
Waited for a good while for these to come back in stock. I had them before and they were the best I ever had. I have been wearing a wig for over 40 years and tried many different ones before. They were well worth the wait. So comfortable and soft.
I was sent a faulty item. There are hair missing at the temple. I ordered her especially for New Years eve so asked if it could be exchanged at their branch as it was only days before the occasion but wasn't allowed to do that. So now I'm stuck with her and need to be careful not to put hair away. I spent so much on a wig not to need to worry about such things. Overall not a good experience as wigs should be inspected before being sent. On top of that she looked like she was being used as a tag inside cap wasn't looking perfectly clean so I would speculate that she was being returned before by someone else and instead being removed from stock or fixed was sold again with hopes that the next person would not return it. Overall not a good experience.
Good website and great savings on wigs. I've kept all I have bought so far but reassured you can return if not suitable. Good too you can get VAT back if you have a medical problem that qualifies. Very helpful and friendly staff.
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13 Apr 2024
Verified review
Great all round
A wide selection of products at fair prices. Well packaged and quick delivery. Great customer service and goods swiftly replaced when damaged in transit.
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9 days ago
Verified review
Although I returned the wig because the colour did not suit me, the returns procedure was easy and I have received a refund. Thankyou.
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4 Apr 2024
Verified review
I have found Natural Image products to be excellent quality. They deal with any queries very promptly and pleasantly.
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2 days ago
Verified review
Efficient service and delivery . Very pleased with the turbans I ordered super fit and quality .
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31 Mar 2024
Verified review
Happy with the company
Received the wig quicker than expected, unfortunately the wig was not a good colour for me
Very prompt delivery, I immediately returned the wig. The colour was a mistake my fault. However I didn't try it on beause I could tell there was no way it was a short wig or certainly not as short as I wanted. Still waiting for a refund!!
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17 Mar 2024
Verified review
I have been shopping in Natural image for years..They always deliver excellent service even though sometimes things go not according to plan..
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2 Mar 2024
Verified review
Always quick to acknowledge receipt of orders and quick to despatch. Always kept up to date with delivery stage.
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25 Mar 2024
Verified review
The transaction was easy & the merchandise was delivered promptly & was well packaged.
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