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Top positive review
16 Jan 2024
Verified review
Waited for a good while for these to come back in stock. I had them before and they were the best I ever had. I have been wearing a wig for over 40 years and tried many different ones before. They were well worth the wait. So comfortable and soft.
I was sent a faulty item. There are hair missing at the temple. I ordered her especially for New Years eve so asked if it could be exchanged at their branch as it was only days before the occasion but wasn't allowed to do that. So now I'm stuck with her and need to be careful not to put hair away. I spent so much on a wig not to need to worry about such things. Overall not a good experience as wigs should be inspected before being sent. On top of that she looked like she was being used as a tag inside cap wasn't looking perfectly clean so I would speculate that she was being returned before by someone else and instead being removed from stock or fixed was sold again with hopes that the next person would not return it. Overall not a good experience.
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Reviews for naturalimagewigs.co.uk
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5 Mar 2024
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excellent service and communication
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3 Mar 2024
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Quick delivery, great range of colours & found something very natural for mum.
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2 Mar 2024
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Always quick to acknowledge receipt of orders and quick to despatch. Always kept up to date with delivery stage.
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2 Mar 2024
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The product is very good and very reasonably priced
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29 Feb 2024
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I have never been disappointed with quality of the wigs.
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27 Feb 2024
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I had one of the Heather wigs before and really love the style and fit. I ordered it again and it’s not quite the same hence the 4* However it is still a lovely wig, the colour is perfect for me and this one is actually lighter so perfect for summer.
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26 Feb 2024
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22 Feb 2024
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The wig was not for me it was too big and had too much hair so for me it was not pixie. The style also was not for me.
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18 Feb 2024
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Received quickly and very pleased with the wig. It is a good fit and very natural looking.
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17 Feb 2024
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15 Feb 2024
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High quality wigs and service
Every wig that I have ever purchased has always been off the highest quality and I wouldn’t think of going anywhere else
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14 Feb 2024
Verified review
The past orders of the same hair piece have had to be returned. The sizing petite which is being ordered is more a mini petit. One of the pieces being sent is old stock so have ordered 2 to try and at least get one to fit. Not happy that having to pay returns each time. The quality is not the same. Very disheartening
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Answer by naturalimagewigs.co.uk
14 Feb 2024
We are sorry you have had some problems with sizing. We can see you have ordered several styles, so we want to be sure which style has had the issue to which you refer.
We have tried to email and call you to help you further: please can you contact our customer service team so we can help resolve this issue and help you find a style that fits. " email: miranda@daxbourne.com or call 0207 403 2440
12 Feb 2024
Verified review
don't sell wigs that are not of good quality
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Answer by naturalimagewigs.co.uk
12 Feb 2024
We are sorry that you did not like the wig you purchased. I can see you ordered one of our clearance sale wigs, however we are always happy to provide a refund as long as the wig is returned unworn in it's original packaging.
12 Feb 2024
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10 Feb 2024
Verified review
Good variety of wigs many makers in one place
I have wigs from here for a few years lovely wigs good delivery service
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10 Feb 2024
Verified review
Good choice of wigs/hair pieces. Items arrive quickly and are well packaged. If for any reason it is necessary to return an item, it can be done easily.
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7 Feb 2024
Verified review
Excellent quality,price and service
All of the wigs I have purchased from Natural Image have been of the highest quality and I would not think of ordering a wig from any other company
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7 Feb 2024
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31 Jan 2024
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Efficient service
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30 Jan 2024
Verified review
Arrived promptly. Nicely packaged. Light and comfortable to wear.
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