naturalimagewigs.co.uk
Reviews:

215 reviews in the last 12 months2,836 total reviews  

4.60
Excellent

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Top positive review

16 Jan 2024
 Verified review
Waited for a good while for these to come back in stock. I had them before and they were the best I ever had. I have been wearing a wig for over 40 years and tried many different ones before. They were well worth the wait. So comfortable and soft.

Top negative review

13 Jan 2024
 Verified review
I was sent a faulty item. There are hair missing at the temple. I ordered her especially for New Years eve so asked if it could be exchanged at their branch as it was only days before the occasion but wasn't allowed to do that. So now I'm stuck with her and need to be careful not to put hair away. I spent so much on a wig not to need to worry about such things. Overall not a good experience as wigs should be inspected before being sent. On top of that she looked like she was being used as a tag inside cap wasn't looking perfectly clean so I would speculate that she was being returned before by someone else and instead being removed from stock or fixed was sold again with hopes that the next person would not return it. Overall not a good experience.
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Reviews for naturalimagewigs.co.uk

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17 Jan 2024
 Verified review
I buy all my wigs from them and have never had a problem. They’re well packaged and I get plenty of emails keeping me updated to where it is in the order chain.
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10 Feb 2024
 Verified review
Good choice of wigs/hair pieces. Items arrive quickly and are well packaged. If for any reason it is necessary to return an item, it can be done easily.
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17 Jan 2024
 Verified review

Very helpful and friendly staff

By mistake I ordered the wrong wig, which I returned. Very helpful lady phoned me to discuss my requirements and arranged to send a replacement asap
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7 Feb 2024
 Verified review

Excellent quality,price and service

All of the wigs I have purchased from Natural Image have been of the highest quality and I would not think of ordering a wig from any other company
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20 Jan 2024
 Verified review
Excellent, orders always responded to with details on delivery. They always arrive on time stated. Thank you.
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18 Jan 2024
 Verified review
Received my new Wig and I am really pleased with it colour was as it said .will be ordering again.
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10 Feb 2024
 Verified review

Good variety of wigs many makers in one place

I have wigs from here for a few years lovely wigs good delivery service
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30 Jan 2024
 Verified review
Arrived promptly. Nicely packaged. Light and comfortable to wear.
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23 Jan 2024
 Verified review
A good hair piece, it arrived early and very pleased with it.
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20 Jan 2024
 Verified review
Excellent Service wig arrived very quickly good quality
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16 Jan 2024
 Verified review
I like the delivery time and the wigs are very good.
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21 Jan 2024
 Verified review
It was easy to order and return goods no problem
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31 Jan 2024
 Verified review
Efficient service
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7 Feb 2024
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29 Jan 2024
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8 Jul 2023
 Verified review

Good customer service

I ordered a wig and it was delivered promptly and well packaged. Unfortunately, the style was not to my liking and I had to return for a refund. Awaiting same and will order another wig when I find what I am looking for.
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12 Aug 2023
 Verified review

High prices

Perhaps you could review your prices a little. My friend in USA used to send them to me. I know there are taxes etc but still a lot compared with $39 I used to pay her
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18 Jun 2023
 Verified review
I am delighted with my wig especially after having awful problems with another company I'd purchased from. This wig is just what I wanted so I'm really pleased. The good thing was that if it hadn't been right I could have returned it which was not the case with the other company. Certainly if I need another wig I will definitely return to Natural Image
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20 Jun 2023
 Verified review
I ordered the Vikki wig... PETITE. in Soft Silvery Moon. This fitted my small head perfectly. I am new to wearing wigs and have tried others with no luck. I was beginning to lose my hair with bald patches and wore turbans. It feels very comfortable and have had nice comments. It doesn't look wiggy. I chose a colour the same as my own. Thank you.
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13 Aug 2023
 Verified review

My first time purchasing from natural image

My first time purchasing from natural image and I found them very helpful.The wig I received didnt suit me so I returned it and was refunded quite quickly.I have since purchased a topper which is yet to arrive but I feel assured that any questions I have will be dealt with professionally.
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